Interactive office system based on Internet
An office system and interactive technology, applied in customer relations, commerce, instruments, etc., can solve problems such as uncivilized language of customers, failure of customers to solve them in time, and influence on the enthusiasm and working status of customer service personnel, so as to reduce psychological pressure and improve enthusiasm Effect
- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Problems solved by technology
Method used
Image
Examples
Embodiment Construction
[0017] use Figure 1 to Figure 3 An Internet-based interactive office system according to an embodiment of the present invention is described as follows.
[0018] Such as figure 1 As shown, a kind of Internet-based interactive office system according to the present invention includes a monitoring module, an operation interface replacement module and a data statistics module; the monitoring module is used to monitor the effectiveness of customer service personnel in processing customer information; the operation The interface replacement module includes a classification unit, a sound unit, a text unit and a picture unit; the classification unit is used to classify offensive words, sounds and pictures in the information chatting between customers and customer service personnel; the sound unit is used to The aggressive tone classified by the taxonomic unit is converted into a weak tone; the text unit is used to extract and convert the insulting or offensive text classified by t...
PUM
Abstract
Description
Claims
Application Information
- R&D Engineer
- R&D Manager
- IP Professional
- Industry Leading Data Capabilities
- Powerful AI technology
- Patent DNA Extraction
Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.
© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com