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Triage method for online interrogation, sever, terminal, equipment and medium

A server and classifier technology, applied in the field of online medical care, can solve problems such as inaccurate search by users, lack of medical professional cognition, and complicated online consultation process

Active Publication Date: 2019-04-09
北京春雨天下软件有限公司
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  • Abstract
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Problems solved by technology

However, during online consultation, patients need to choose the department corresponding to their condition for consultation, and patients usually lack medical professional knowledge, so users sometimes cannot accurately find the correct department for consultation during online consultation, and the online consultation platform also There is no "guidance desk" for offline medical treatment, and patients often need to repeatedly inquire or change the consultation department, resulting in complicated online consultation process and low efficiency

Method used

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  • Triage method for online interrogation, sever, terminal, equipment and medium
  • Triage method for online interrogation, sever, terminal, equipment and medium
  • Triage method for online interrogation, sever, terminal, equipment and medium

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Embodiment Construction

[0096] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0097] According to one aspect of the present invention, this embodiment discloses a triage method for online consultation. Such as figure 1 As shown, in this embodiment, the method 10 includes:

[0098] S100: Receive medical consultation information and user information of the user. Wherein, the consultation information may be at least one of various information such as question text input by the user, question voice, and uploaded disease pictures, and the ...

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Abstract

The invention provides a triage method for online interrogation, a sever, a terminal, equipment and a medium. The method comprises the following steps: receiving triage information and user information of a user; extracting characteristics of the information and user information and matching a target department according to the extracted characteristics and feeding the information to the user; determining the triage department by responding to a selecting operation of the user and feeding the information and user information back to a doctor, wherein the doctor can feed the triage informationback and enters an interrogation state. According to the triage method, a proper triage department can be provided to the user accurately and efficiently, so that the online triage flow of the user isoptimized.

Description

technical field [0001] The present invention relates to the field of online medical technology, in particular to a triage method for online consultation, a server, a terminal, equipment and a medium. Background technique [0002] With the development of mobile portable devices, online medical consultation has become more and more common. Online medical consultation provides users with medical services anytime and anywhere, which greatly simplifies the user's consultation process. However, during online consultation, patients need to choose the department corresponding to their condition for consultation, and patients usually lack medical professional knowledge, so users sometimes cannot accurately find the correct department for consultation during online consultation, and the online consultation platform also Without the "guidance desk" for offline medical treatment, patients often need to repeatedly inquire or change the consultation department, resulting in complicated on...

Claims

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Application Information

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IPC IPC(8): G16H80/00
CPCG16H80/00
Inventor 曾柏毅李蕊杨三喜
Owner 北京春雨天下软件有限公司
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