Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Comprehensive treatment processing system based on a workflow engine

A workflow engine and comprehensive management technology, applied in the field of electronic information statistics, can solve the problems of no event classification and classification, not knowing how to report, and not knowing the results of event processing, so as to improve job satisfaction, reduce administrative costs, and improve work efficiency Effect

Inactive Publication Date: 2019-03-19
AEROSPACE INTERNET OF THINGS TECH CO LTD
View PDF6 Cites 1 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At present, the following problems exist in the handling of various social problems: first, the channels for reporting incidents are not smooth, and I do not know how to report them after discovering problems; The event assignment and acceptance mechanism leads to the phenomenon of mutual pushback in the process of event handling, and the phenomenon of ending without a problem occurs frequently; the lack of classification and grading of events leads to the inability to clarify the priority of events when dealing with multiple events; third, the lack of necessary event supervision and feedback , the person in charge is not aware of the progress of the incident, and the public does not understand the outcome of the incident
[0003] Most of the social problem solving solutions in the above-mentioned prior art focus on a specific link in the process, such as event collection, event processing, etc., and the process is relatively simple, without classifying and grading the events, thereby reducing the efficiency of social problem processing

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Comprehensive treatment processing system based on a workflow engine

Examples

Experimental program
Comparison scheme
Effect test

example 1

[0046] Example 1. When a grid operator finds that there is a garbage pool on the road that has not been cleaned up in time during his inspection, he can use the Sheguantong terminal to report the problem. When reporting, he can use a combination of text, pictures, video, and voice.

[0047]After the event is uploaded to the server of the comprehensive management and processing system, the server of the comprehensive management and processing system will judge the repetition of the event based on the content, address, and reporting time of the event. If it is a repeated event, the acceptor can associate the event and choose to end the case. For non-repeated events, the system accepts the case, and judges that the event belongs to the category of daily inspection events-city appearance environment-exposing garbage, pushes the event to the environmental sanitation processing terminal and files the event.

[0048] Then the environmental sanitation department sends personnel to deal...

example 2

[0049] Example 2. Incident Discovery Through the monitoring of public opinion on the Internet, the terminal found that construction in a certain place disturbed the people, which caused extreme dissatisfaction among the people. The event discovery terminal pushes the event to the server of the comprehensive management and processing system. The server of the comprehensive management and processing system first judges the repeatability of the event according to the content, address, and time of the reported event. After confirming that it is a non-repeating event, it dispatches the event to the corresponding The grid staff of the grid conducts verification. After the verification is passed, the system accepts the case and judges that the event belongs to the category of daily inspection events-construction management-construction disturbance events, pushes the event to the urban construction processing terminal and files the case .

[0050] Then the urban construction departmen...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention discloses a comprehensive treatment processing system based on a workflow engine. The system comprises an event discovery terminal, a comprehensive governance processing system server, an event decision-making terminal and an event processing terminal, and the event discovery terminal is used for providing a social problem event reporting entrance for the public and specifically comprises a telephone processing terminal, a WeChat terminal, a network information acquisition terminal and a social management terminal; the comprehensive governance processing system server is used forproviding reported event processing service for the system and specifically carrying out classified and graded shunting on events reported by the event discovery terminal; the event decision-making terminal is used for assisting the work of the comprehensive treatment processing system server; and the event processing terminal is used for receiving and processing various events issued by the comprehensive treatment processing system server. By utilizing the system, the comprehensive management working efficiency can be improved, the administrative cost is reduced, and the working satisfactionis further improved.

Description

technical field [0001] The invention relates to the technical field of electronic information statistics, in particular to a comprehensive management and processing system based on a workflow engine. Background technique [0002] With the deepening of my country's economic and social transformation, how to maximize the efficiency of social governance, so that various social problems can be detected early in advance, quickly and effectively dealt with and supervised during the event, and timely feedback after the event has become an increasingly important issue. question. At present, the following problems exist in the handling of various social problems: first, the channels for reporting incidents are not smooth, and I do not know how to report them after discovering problems; The event assignment and acceptance mechanism leads to the phenomenon of mutual pushback in the process of event handling, and the phenomenon of ending without a problem occurs frequently; the lack of ...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
IPC IPC(8): G06Q10/10G06Q50/26
CPCG06Q10/103G06Q50/26
Inventor 周斯来张恩东张伟靳岩林刁永健曾浩彭俊杰
Owner AEROSPACE INTERNET OF THINGS TECH CO LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com