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Double recording video quality inspection method, device, medium and electronic equipment

A technology of video recording and quality inspection, applied in the insurance field, can solve problems such as insurance company's complaint risk, achieve the effect of reducing complaint risk and protecting customer rights and interests

Active Publication Date: 2021-08-31
TAIKANG LIFE INSURANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In view of this, the present invention provides a double-recording video quality inspection method, device, medium and electronic equipment to solve the problem that insurance companies are likely to bring complaint risks once illegal operations occur in the video

Method used

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  • Double recording video quality inspection method, device, medium and electronic equipment
  • Double recording video quality inspection method, device, medium and electronic equipment
  • Double recording video quality inspection method, device, medium and electronic equipment

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Embodiment Construction

[0061] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0062] The embodiment of the present invention provides a double recording video quality inspection method, the method flow chart of the method is as follows figure 1 shown, including the following steps:

[0063] S10, acquiring a frame image of the double-recorded video to be detected.

[0064] In this embodiment, for the double-record video to be detected, the frame image of the double-record video is obtained by intercepting.

[0065] In practical applica...

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Abstract

The present invention provides a dual-record video quality inspection method, device, medium and electronic equipment, the method comprising: acquiring a frame image of a dual-record video to be detected; locating a designated area of ​​the frame image; The quality inspection rule conducts quality inspection on the designated area, and obtains the quality inspection result of the double-recorded video. Based on the present invention, designated areas and quality inspection rules can be set based on specific risk points to realize automatic quality inspection of double-recorded videos, reduce the risk of complaints caused by illegal operations, and maximize the protection of customer rights.

Description

technical field [0001] The present invention relates to the technical field of insurance, and more specifically, relates to a dual-recording video quality inspection method, device, medium and electronic equipment. Background technique [0002] With the strengthening of supervision and guidance on the financial industry by the China Banking and Insurance Regulatory Commission, it is required to implement on-site simultaneous audio and video recording (referred to as double-recording video) for insurance sales behaviors to record and save key links in the insurance product sales process, so as to provide follow-up important information. Provide a basis for the identification of inquiries and problem responsibilities. [0003] Since the double-recorded video is used as backup data, post-mortem inspections are only carried out in the event of disputes. Once there are illegal operations in the video, it is easy to bring the risk of complaints to the insurance company. Content...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06T7/00G06T7/70G06K9/00G06Q40/08
CPCG06Q40/08G06T7/0002G06T7/70G06T2207/30168G06V40/161
Inventor 刘岩
Owner TAIKANG LIFE INSURANCE CO LTD
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