A method and system for monitoring customer behavior in unmanned supermarket

Abstract

The invention discloses a method for monitoring customer behavior of in unmanned supermarket, which comprises the following steps of: obtaining an image of a customer entering an unmanned supermarketfrom an entrance of the unmanned supermarket; tracking the image of each customer entering the unmanned supermarket; tracking the motion and behavior of the customers in the unmanned supermarket; analyzing the movement and behavior of customers in the unmanned supermarket; obtaining payment vouchers of customers about to leave the unmanned supermarket and inspection results of commodity anti-theft devices; tracking the images and behaviors of the customers from the end of the purchase to the time they leave the unattended supermarket; judging whether customer behavior is abnormal; if so, sending an alarm and refusing to open the door for the customer by the unmanned supermarket; if not, allowing the customer to open the door with payment vouchers and leave the unmanned supermarket. The invention also discloses a system for monitoring customer behavior in unmanned supermarket. The invention discloses a method and system for monitoring the customer behavior in an unmanned supermarket,which prevent the customers with improper intentions from causing the loss of the unmanned supermarket.

Description

technical field [0001] The invention belongs to the field of computer technology, and in particular relates to a method and system for supervising customer behavior in an unmanned supermarket. Background technique [0002] As a way of new retail, unmanned supermarkets are becoming more and more widespread in cities. However, in real life, some customers often see that there are no supermarket employees in charge of collecting money and patrolling in the unmanned supermarket, so they have the idea of ​​taking advantage of it and cannot restrain their behavior. According to news reports, some customers took some goods from the unmanned supermarket for a long time without paying, and even cooperated with each other to steal goods from the unmanned supermarket, causing losses to the unmanned supermarket. [0003] Therefore, it is necessary to propose a monitoring method and system for customer behavior in unmanned supermarkets. Without affecting the normal shopping of customers...

AI Technical Summary

Problems solved by technology

However, in real life, some customers often see that there are no supermarket employees in the unmanned supermarket who are responsible for collecting money and inspecting the scene, so they have the idea of ​​taking advantage of it and cannot restrain their behavior.

According to news reports, some customers took some products from the unmanned supermarket for a long time without paying, and even cooperated with each other to steal products from the unmanned supermarket, causing losses to the unmanned supermarket.

[0003] Therefore, it is necessary to propose a monitoring method and system for customer behavior in unmanned supermarkets. Without affecting the normal shopping of customers, it can prevent customers who are greedy for small and cheap things from having improper thoughts and causing losses in unmanned supermarkets.

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