Intelligent operation and maintenance management method and system of data center alarm
A data center, operation and maintenance management technology, applied in the direction of digital transmission system, data processing application, electrical digital data processing, etc., can solve the problems of inconvenient search, poor comprehensiveness, low efficiency of fault root fault location, etc., to achieve strong comprehensiveness, Find improved performance
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Embodiment 1
[0045] see figure 1 , figure 1 It is a schematic flowchart of a data center alarm intelligent operation and maintenance management method provided by the embodiment of the present application. Depend on figure 1 It can be seen that the data center alarm intelligent operation and maintenance management method in this embodiment mainly includes the following steps:
[0046] S1: Obtain alarm information.
[0047]According to different alarm sources, the alarm information in this application includes: user phone failure alarm information, client failure alarm information, data center infrastructure alarm information and IT infrastructure alarm information. Among them, the user phone failure alarm information mainly includes the alarm information initially summarized by the data center telephone customer service center; the client terminal failure alarm information mainly includes the alarm information initially summarized by the data center comprehensive management system APP; ...
Embodiment 2
[0083] exist figure 1 On the basis of the illustrated embodiment see figure 2 , figure 2 It is a schematic structural diagram of a data center alarm intelligent operation and maintenance management system provided by the embodiment of the present application. Depend on figure 2 It can be seen that the data center alarm intelligent operation and maintenance management system in this application mainly includes five parts: alarm information collection module, alarm management module, shift management module, report output module and real-time alarm display module.
[0084]Among them, the alarm information collection module is used to obtain alarm information, and the alarm information includes: user phone failure alarm information, client failure alarm information, data center infrastructure alarm information and IT infrastructure alarm information; the alarm management module is used to use the expert knowledge base and / or configuration management methods, compress, corre...
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