O2O online-offline tourist e-commerce service system

Abstract

The invention discloses an O2O online-offline tourist e-commerce service system comprising a cloud computing management platform including an audio information storage module, an e-commerce customer management module, an online sales module, an offline maintenance module, an external information exchange module, a video information storage platform, an image-text information storage platform, anda server maintenance platform. The cloud computing management platform is connected with communication equipment of a tourist by the internet interactively. The cloud computing management platform pushes popular commodities of a scenic area to a tourist by the external information exchange module; and the offline maintenance staff carries out centralized following and sales, so that an online-offline combination effect is realized. Therefore, on the one hand, the daily operation and management capability and pertinency of operation strategy formulation of the scenic area is improved; and on the other hand, the comprehensive management and monitoring capability of e-commerce operation in the scenic area is enhanced and the comprehensive management level of the e-commerce platform in the scenic area is increased. The O2O online-offline tourist e-commerce service system is a innovative scheme.

Description

technical field [0001] The present invention relates to the field of computer software information technology, in particular to an O2O online and offline travel e-commerce service system. Background technique [0002] The tourism platform means that tourists communicate with the website through the Internet, arrange their own travel routes online, propose the required transportation methods and accommodation conditions, etc., and then the website arranges specific itineraries according to the needs. During the whole process, tourists are no longer accompanied by traditional tour guides, but contact the website through the Internet, and obtain personalized services provided by the website for different tourists anytime and anywhere. With its direct face-to-face service form, the tourism platform eliminates the unnecessary time waste and money burden of tourists. It not only reduces the sales links for tourism operators to provide tourism products and services for tourists, bu...

AI Technical Summary

Problems solved by technology

[0004] But self-help tourism also has its shortcomings. For example, the travel cost is not as good as that of participating in a group; traveling between stations, docks, airports, hotels, and scenic spots wastes time and energy, information is asymmetric, and operators pass false information to make up for it Well, being deceived, no one explaining things while sightseeing, etc., there are deficiencies, which cannot meet the needs of industry development