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Data analysis method and apparatus

A data analysis and data technology, applied in the computer field, can solve the problems of high time and labor costs, inaccurate analysis results, and error-prone, and achieve the effect of reducing labor and time costs and improving operational efficiency.

Inactive Publication Date: 2017-11-10
BAIDU ONLINE NETWORK TECH (BEIJIBG) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] (1) Only part of the sales process data can be obtained, and comprehensiveness cannot be guaranteed;
[0005] (2) The data is not easy to classify, and it is easy to cause inaccurate analysis results;
[0006] (3) Heavy workload, low efficiency, error-prone, high time and labor costs for merchants

Method used

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  • Data analysis method and apparatus
  • Data analysis method and apparatus
  • Data analysis method and apparatus

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Embodiment Construction

[0036] The application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain related inventions, rather than to limit the invention. It should also be noted that, for ease of description, only parts related to the invention are shown in the drawings.

[0037] It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other. The present application will be described in detail below with reference to the accompanying drawings and embodiments.

[0038] figure 1 An exemplary flowchart of a data analysis method according to an embodiment of the present application is shown.

[0039] like figure 1 As shown, the data analysis methods include:

[0040] Step S10, acquiring original communication data.

[0041] During the sales process, a la...

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PUM

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Abstract

The invention discloses a data analysis method and apparatus. The method comprises the steps of obtaining original communication data; classifying the data according to attribute features to obtain to-be-analyzed data; performing statistics on information matched with a preset database in the to-be-analyzed data to obtain basic statistical items; according to business indexes, performing conversion processing on the basic statistical items to obtain results corresponding to the business indexes; and outputting the results. According to the technical scheme, the sale communication data is classified, so that the purpose of distinguishing both sale communication parties is effectively achieved and a guarantee is provided for comprehensiveness and accuracy of subsequent data analysis; and through intelligent matching, statistics and business index conversion, an intelligent and efficient data analysis method is provided for merchants, so that the manpower and time costs of the data analysis are greatly reduced and the operation efficiency of the merchants is effectively improved.

Description

technical field [0001] The present disclosure generally relates to the field of computer technology, and specifically relates to a data analysis method and device. Background technique [0002] Decision-making and operations are the foundation of long-term business operations. For a long time, they often rely on factors such as personal wisdom, experience, or opportunities; and with the advent of the digital age, data plays an increasingly important role in business decisions and operations. Therefore, data Analytics play an important role in enabling merchants to operate effectively. [0003] At present, merchants' analysis of data only stays in order management, customer feedback, etc., but they lack attention and effective management of the content of the sales communication process. In the sales process, whether it is on-site communication, telephone communication, or online communication between sales staff and customers, important value information for merchants' sale...

Claims

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Application Information

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IPC IPC(8): G06Q30/02
CPCG06Q30/0201
Inventor 高建忠陈鑫雷成军汤伟程涛远
Owner BAIDU ONLINE NETWORK TECH (BEIJIBG) CO LTD
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