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Motor vehicle maintenance management service system

A technology for managing services and motor vehicles, which is applied in the field of information management in the motor vehicle maintenance industry. Benefit, improve the management level, improve the effect of production efficiency

Inactive Publication Date: 2017-11-07
北京市运输管理技术支持中心
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The current problem is that the above two platforms are formed spontaneously and operate independently, and basically have no connection with each other. The government cannot easily and quickly understand the basic operating conditions of enterprises and some specific operating conditions through the information network. Basic information and data; enterprises cannot use the existing information platform to obtain government information resources; car owners do not know the situation of various motor vehicle maintenance enterprises and government policies, resulting in a great asymmetry of information, causing various maintenance disputes

Method used

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  • Motor vehicle maintenance management service system

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Embodiment Construction

[0020] The overall architecture of the system consists of six layers. Based on this overall structure, management personnel in the maintenance industry implement on-site inspections and records through portable terminals, and achieve effective communication with maintenance companies and the public through web pages, text messages, emails, telephones, etc.; maintenance business owners use the website as the main platform to achieve effective communication They can also submit their own business statements and "three single certificates" through the webpage; the public (car owners) use telephone, email, webpage, etc. to make service complaints, report illegal business operations, and query business owners through the webpage business license information, etc. Various inspection records, punishment results, complaint and report records, communication information, etc. can be stored in the subject database, and these data can be shared with other departments and information syste...

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Abstract

The present invention provides a motor vehicle maintenance management service system. a networking information system of a motor vehicle maintenance industry is established to dynamically collect motor vehicle maintenance enterprise, employee and maintenance business information in real time so as to realize maintenance industry informatization supervision, improve the supervision efficiency and standardization and normalization level of the maintenance industry, provide comprehensive and accurate information service for the maintenance enterprise, employee and the public and provide firm informatization support means for the healthy and ordered development of the motor vehicle maintenance industry at Beijing.

Description

technical field [0001] The invention relates to the field of information management, in particular to the information management of the motor vehicle maintenance industry. Background technique [0002] The motor vehicle maintenance industry is an important part of the road transportation industry, and it is a service-oriented industry whose main goal is to ensure the integrity and safe operation of vehicles. As cars enter the family, motor vehicle maintenance has increasingly become an important manifestation of adapting to the new needs of the capital's economic and social development and building a harmonious society. At the same time, motor vehicle maintenance services are increasingly becoming the focus of society, and the motor vehicle maintenance industry is facing new challenges. [0003] In the prior art, the motor vehicle maintenance industry has preliminarily formed the framework of two information platforms: one is the internal computer management system establis...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00G06Q50/30
CPCG06Q10/20G06Q50/40
Inventor 徐硕周博宇董玉强史婧轩柴娇龙孙宇星
Owner 北京市运输管理技术支持中心
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