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Client application upgrading management method and system

A client application and program upgrade technology, applied in program control devices, program loading/starting, electronic digital data processing, etc., can solve the problems of complexity and diversity of upgrade files, failure of application program upgrade, and impact on user experience, etc. Achieve visualization, avoid upgrade operations, and ensure integrity and accuracy

Inactive Publication Date: 2017-07-25
WUHAN NOTE EXCHANGE CENT CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The complexity and diversity of the upgrade files lead to the inevitable failure of various application upgrades during the application upgrade process
To solve the problem of upgrade failure, the traditional method is that the user calls the customer service personnel to report the problem, and the customer service personnel solve the problem during the upgrade process according to the problem reported by the user, but this solution is inefficient and greatly affects user experience

Method used

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  • Client application upgrading management method and system
  • Client application upgrading management method and system
  • Client application upgrading management method and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0047] A client application upgrade management method 100, such as figure 1 shown, including:

[0048] Step 110, release upgrade information;

[0049] Step 120, when receiving an operation instruction input by the user to click on the application icon of the client, start the upgrade service according to the upgrade information;

[0050] Step 130, obtain and save the upgrade status information of the client application program, the upgrade status information includes the upgrade result;

[0051] Step 140, if the upgrade result is failure, send the upgrade status information to the administrator terminal, and save the upgrade status information, and if the upgrade result is successful, save the upgrade status information.

[0052] It should be noted that the ways to send the upgrade status information to the administrator terminal include: email, text message and system prompt pop-up window.

Embodiment 2

[0054] Optionally, as an embodiment of the present invention, such as figure 2 As shown, the method 100 includes:

[0055] Step 110, release upgrade information;

[0056] Step 120, when receiving an operation instruction input by the user to click on the application icon of the client, start the upgrade service according to the upgrade information;

[0057] Step 130, obtain and save the upgrade status information of the client application program, the upgrade status information includes the upgrade result;

[0058] Step 140, if the upgrade result is failure, then send the upgrade status information to the administrator terminal, and save the upgrade status information, if the upgrade result is successful, then save the upgrade status information;

[0059] Step 150: When the upgrade result is failure, and the next time an operation instruction input by the user to click on the application icon of the client is received, send the upgrade failure information to the client, and...

Embodiment 3

[0071] The embodiment of the present invention also provides a client application upgrade management system 200, such as Figure 5 Shown, including: upgrade gateway server and client upgrade management server;

[0072] The upgrade gateway server is used to publish upgrade information;

[0073] The upgrade gateway server is also used to start the upgrade service when receiving the operation instruction input by the user to click on the application icon of the client, and obtain and save the upgrade status information of the client application program, the upgrade status information includes the upgrade result;

[0074] The client upgrades the management server, which is used to obtain the upgrade result obtained from the upgrade gateway server. If the upgrade result is a failure, the upgrade status information is sent to the administrator terminal and the upgrade status information is saved. If the upgrade result is successful, the upgrade status is saved. information.

[007...

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Abstract

The invention relates to a client application upgrading management method and system. The method comprises the steps of releasing upgrading information; when an operation instruction input by a user and used for clicking an application icon of a client is received, starting an upgrading service according to the upgrading information; obtaining and storing upgrading state information of an application of the client, wherein the upgrading state information comprises an upgrading result; and if the upgrading result is failure, sending the upgrading state information to an administrator terminal and storing the upgrading state information, and if the upgrading result is success, storing the upgrading state information. According to the method, problems in an application upgrading process can be fed back to an administrator in time, so that the problems can be solved in time, the service quality of application upgrading is improved, and the satisfaction of the user to software services is improved.

Description

technical field [0001] The present invention relates to the technical field of application upgrade management, in particular to a client application upgrade management method and system. Background technique [0002] With the increasing scale of software, there are more and more types of client applications, and in order to meet the various needs of users and enhance the user's experience of each client, the update speed of each application is also increasing. Fast, therefore, the frequency of client application upgrades is higher and higher. The complexity and diversity of the upgrade files lead to the inevitable failure of various application upgrades during the application upgrade process. To solve the problem of upgrade failure, the traditional way is that the user calls the customer service personnel to report the problem, and the customer service personnel will solve the problem during the upgrade process according to the problem reported by the user, but this solutio...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F9/445G06F3/0481G06F3/0484
Inventor 方敏
Owner WUHAN NOTE EXCHANGE CENT CO LTD
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