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Service method of intelligent robot for hotel

A technology of intelligent robot and service method, which is applied in the field of hotel intelligent robot service, can solve problems such as conflicts between staff and customers, reception services cannot be provided in time, and achieve the effect of increasing hotel turnover and reducing operating costs

Inactive Publication Date: 2017-07-07
SHENZHEN SANBOT INNOVATION INTELLIGENT CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Traditional hotel services have problems such as conflicts between staff and customers, and reception services that cannot be provided in a timely manner.

Method used

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  • Service method of intelligent robot for hotel
  • Service method of intelligent robot for hotel
  • Service method of intelligent robot for hotel

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Embodiment Construction

[0019] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0020] see Figure 1~3 , in an embodiment of the present invention, a hotel intelligent robot service method is controlled by the following unit modules:

[0021] The sensor unit includes a visual sensor module and a radio frequency identification sensor module. The visual sensor module is placed directly in front of the robot head, and scans the user's face to obtain its face information and the need to achieve face information matching.

[0022] The radio f...

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Abstract

The invention discloses a service method of an intelligent robot for a hotel. A master control system is adopted in the method; and the master control system is connected with each of a sensor unit, a radio frequency identification sensor module, a voice interaction unit, a behavior action unit, an obstacle avoiding unit, a hotel service database unit and a communication unit. According to the service method, the face information of a user is acquired by using a visual sensor, whether matched user information is true or not is effectively identified, and the intelligent robot checks in the hotel so that the privacies of some special guests can be protected and data information cannot be leaked. The user can unlock a room door by swiping the face, so that the safety of the user checking in the hotel is effectively protected. The method has novelty, can attract more customers to check in the hotel and can be used for increasing the business volume of the hotel and reducing the operating cost of the hotel.

Description

technical field [0001] The invention relates to a robot service method, in particular to a hotel intelligent robot service method. Background technique [0002] According to the latest report, in the world, the total value of the service robot market is growing at a rate of 20% to 30%. In 2017, China will become the world's largest robot market. Service robots are expected to become one of the most potential growth points in the field of robots, and the commercial application of robots has begun to serve the hotel industry. [0003] Traditional hotel services have problems such as conflicts between staff and customers, and reception services that cannot be provided in time. Contents of the invention [0004] The purpose of the present invention is to provide a hotel intelligent robot service method to solve the problems raised in the above-mentioned background technology. [0005] To achieve the above object, the present invention provides the following technical solutio...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): B25J11/00
CPCB25J11/0005
Inventor 周海明林绿德庄永军
Owner SHENZHEN SANBOT INNOVATION INTELLIGENT CO LTD
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