Method and system for room management

Abstract

The embodiment of the invention discloses a method and a system for room management, and relates to the field of a hotel service system. The method comprises the steps that a remote server binds user identity information and the room number of a reserved room according to a reservation request; identity information which is acquired by a door locking device installed on the reserved room is acquired, and the door locking device is unlocked when the acquired identity information is judged to be consistent with the identity information bound with the room number of the reserved room; a check-out request is acquired; the article consumption cost of a room corresponding to the room number of a check-out room is received, and billing information is generated based on the article consumption cost; and the check-out room is marked as a reservable state when a message of payment completion of the billing information is received. The method and the system disclosed by the embodiment of the invention effectively reduce tedious operations on order management of the existing hotel reservation system, and improve the hotel management efficiency and the economic efficiency.

Description

technical field [0001] The present invention relates to the field of hotel service management systems, in particular to a room management method and system. Background technique [0002] In recent years, staying in a hotel is one of the necessary items for people to travel and work. The current various hotel reservation system platforms are not compatible, and the connection with the reservation platform can only be completed manually by the hotel reservation department or front desk personnel. This has caused order collisions between platforms and between hotels and platforms, order omissions, or orders that cannot be confirmed in time, which affects the efficiency of room reservations and increases the difficulty and complexity of the work of hotels and platforms. After placing an order through various existing hotel reservation platforms, users must go to the front desk for secondary registration. One is to perform identity authentication and the other is to obtain a room...

AI Technical Summary

Problems solved by technology

[0002] In recent years, staying in a hotel is one of the necessary items for people to travel and work. The current various hotel reservation system platforms are not compatible, and the connection with the reservation platform can only be completed manually by the hotel reservation department or front desk personnel. This has caused order collisions between platforms and between hotels and platforms, order omissions, or orders that cannot be confirmed in time, which affects the efficiency of room reservations and increases the difficulty and complexity of the work of hotels and platforms

After placing an order through various existing hotel reservation platforms, users must go to the front desk for secondary registration. One is to perform identity authentication and the other is to obtain a room card. It makes it impossible for users to choose the location of the room independently like checking in for an airplane or ordering movie tickets online, and it cannot bring users a better accommodation experience

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