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Management method, device and system of system docking

A management method and fault management technology, applied in the field of communication, can solve problems such as low management efficiency and consumption of human resources.

Active Publication Date: 2015-05-13
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0008] The present invention provides a system docking management method, device and system to solve the problems in the prior art that the management of system docking is inefficient and consumes human resources

Method used

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  • Management method, device and system of system docking

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Embodiment Construction

[0084] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0085] The following embodiments of the present invention can be used as figure 1 The intersystem call architecture shown, the architecture includes initiator, callee and call server. The calling server is respectively connected to the initiator and the called party. Both the initiator and the called party may be software systems that open API call service interfaces, and the same software system may serve as both the initiator and the called party. The soft...

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Abstract

The invention provides a management method, a management device and a management system of system docking, relates to the communication field, and aims at solving the problems that management efficiency of the system docking is low and manpower resources are consumed. The management method of the system docking includes: obtaining an abnormal invoking record from at least one invoking record of an API (application program interface) according to a preset abnormal identification; confirming a script factor of generation of abnormal invoking according to the abnormal invoking record of the API, wherein the script factor of the generation of the abnormal invoking contains an invoking condition of the API and at least one of invocation parameters of the API; adjusting an API script corresponding to the abnormal invoking record according to the script factor of the generation of the abnormal invoking. The management method, the management device and the management system of the system docking are used to manage the system docking.

Description

technical field [0001] The present invention relates to the communication field, in particular to a management method, device and system for system docking. Background technique [0002] In the prior art, when it comes to mutual calls between multiple systems, it is necessary to manually formulate the docking code or business rules between the systems in advance, for example, the following systems included in the NOC (Network Operation Center, Network Operation Center): [0003] SDM (Service Desk Management) system is used to process all incidents, problems, changes and other work orders to ensure that these work orders operate according to established procedures; [0004] FM (Fault Management, fault management) system is used to filter and compress the reported alarm faults to clarify the cause of the fault; [0005] The WFM (Workforce Management, external personnel management) system is used to schedule external personnel according to information such as the location of e...

Claims

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Application Information

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IPC IPC(8): H04L12/24
CPCH04L41/069
Inventor 苏懿张飞董杰
Owner HUAWEI TECH CO LTD
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