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Fresh departments management system

A technology for preparing systems, computer systems, applied in the direction of data processing applications, payment architecture, handling coins or value notes, etc., capable of solving problems such as the absence of a centralized method for accepting, fulfilling and delivering orders to customers, achieving enhanced management alerts and reporting capabilities, improved margins, and enhanced traceability

Inactive Publication Date: 2015-02-25
SEALED AIR SAS
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0008] Currently, in most supermarkets, the various departments within the fresh aisle can be managed independently of each other, with no centralized method for accepting, fulfilling and delivering orders to customers
Additionally, there may not be a provision to automatically link departments together for accounting, inventory, sanitation, shrinkage control, and other required functions.
[0009] The current system does not adequately address these issues

Method used

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Examples

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Embodiment Construction

[0020] As mentioned above, the systems used for deli counters in most supermarkets, sandwich shops and grocery stores have disadvantages. For the purposes of this disclosure, an "order" is defined as a single item or items requested by a customer or customer. An "item" is a request for an individual food item, including its slice thickness, packaging preference, etc. In the example of a deli, an example of a single item might be a pound and a half of roast beef sliced ​​medium in thickness. An example of an order consisting of multiple items might be a half pound of roast beef plus a quarter pound of honey ham plus a pound of American cheese. Additionally, customers may request special packaging, such as a front-to-back arrangement of sliced ​​or separate sheets. "Fulfillment" as defined in this disclosure may include selecting each food item associated with an order, preparing or portioning, slicing, weighing, packaging, labeling, and preparing the order for pickup by or de...

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PUM

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Abstract

The system comprises a central processing module that is configured to interconnect the fresh departments and operational functions. These tasks can include facilitated order fulfillment, inventory and accounting functions, sanitation, maintenance, traceability and others. This is a system that integrates various sub-systems within the fresh departments, as well as integrating the fresh departments together. The system may also utilize a plurality of slicing machines that communicate with the centralized processing unit. The software modules resident in the processing unit receive inputs that represent customer orders, and dispatch these orders to the plurality of slicing machines. The slicing machines are in communication with the software modules such that the modules are aware of the food product that is currently placed on the slicer. In this way, the software modules are able to direct specific orders to a particular slicing machine, minimizing human interaction and customer wait time.

Description

Background technique [0001] In today's supermarkets, most deli orders are completed and fulfilled manually. Customers often enter a supermarket and proceed to the deli counter. Customers typically obtain numbered tickets from a dispenser and then wait in line for their turn. Once their number reaches the top of the queue, the deli employee calls their number and the customer places their order and then waits for it to be ready. Often, when the queue is long, a person can grab a number and start shopping, hoping to get back to the deli close to the time their number is called. Unfortunately this is often an imprecise approach. Customers often return to the deli counter too soon, while there is still a significant wait time, or too late, after their number has been called. [0002] In an attempt to reduce these known issues, many supermarkets have incorporated electronic kiosks. At this kiosk, customers can enter their entire order and receive a number. The customer is the...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06
CPCG07F17/0078G06Q10/06G06Q30/0268G06Q10/087G06Q20/18G06Q30/06G06Q50/12G06Q10/06315G06Q30/0251G06Q30/0212G06Q30/0202
Inventor J.科克C.R.斯佩里V.A.皮尤奇S.D.史密斯D.P.希利
Owner SEALED AIR SAS
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