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Call handling method and device

A technology for processing calls and call transfer, applied in the field of communication, can solve problems such as unreachable transfer, and achieve the effect of improving competitiveness, flexible services, and enriching services

Inactive Publication Date: 2014-12-24
ALCATEL LUCENT SAS
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

2) Unavailable transfer
4) Unconditional transfer

Method used

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  • Call handling method and device

Examples

Experimental program
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Embodiment Construction

[0034] The present invention will be described in further detail below in conjunction with the accompanying drawings.

[0035] figure 1 A flowchart of a method for processing a call according to an embodiment of the present invention is shown. In this embodiment, terminal A calls terminal B. Terminal B is pre-configured with the service of triggering call forwarding according to the calling party. When the conditions for triggering call forwarding are met, the call called terminal B will be forwarded to terminal C.

[0036] In step S101, the server S receives a first call request from the terminal A. For the sake of brevity, the necessary network elements and connections between the terminal A and the server S to complete the communication are omitted here. The first call request includes the information of terminal A and terminal B, such as the identity of terminal A and the identity of terminal B, and so on.

[0037] Next, in step S102, the server S judges whether the te...

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Abstract

The invention aims to provide a call handling method and device. The method includes the following steps of receiving a first call request, wherein the call request includes the information of a calling party and the information of a called party; judging whether the calling party meets the preset condition of triggering call forwarding of the called party; if yes, a second call request is sent to a preset third party to which call is forwarded. By the adoption of the call handling method and device, a new service can be provided, call forwarding is triggered according to the calling party, and an existing call forwarding service is improved.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a technology for processing call transfer. Background technique [0002] Call transfer, also called incoming call transfer, is a network function. When certain conditions are met, the called user will transfer the call of the calling user to a preset phone number, that is, the call will be transferred to a third party. Pre-set phone numbers include: fixed or mobile phone numbers, GSM Chinese SMS service, voice mail number, and automatic pager number. There are four main conditions that trigger call forwarding: 1) No answer forwarding. If the communication device of the called user is unanswered, all calls to him will be transferred to his pre-set phone number. 2) Cannot connect to transfer. If the called user's mobile phone is turned off or is not in the effective service area or when the normal conversation cannot be realized, all calls to him will be transferred to his...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/54H04W4/16
Inventor 邓雪王福棠
Owner ALCATEL LUCENT SAS
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