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Service processing method and equipment

A business processing and equipment technology, applied in data processing applications, commerce, instruments, etc., can solve problems such as low business processing efficiency, and achieve the effect of reducing the number of participations

Active Publication Date: 2014-06-04
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] The embodiment of the present application provides a business processing method and device, which is used to solve the problem in the prior art that the operation of the refund request business requires the personal participation of the seller user, resulting in low business processing efficiency

Method used

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Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0038] Such as figure 1 As shown, it is a schematic flow chart of the business processing method described in Embodiment 1 of the present application, and the business processing method includes the following steps:

[0039] Step 101: Predetermine the corresponding relationship between the main account and at least one sub-account, and the processing authority information corresponding to each sub-account.

[0040] It should be noted that the sub-account is a sub-account of the main account. Specifically, it can be a sub-account created by a seller user using his main account registered on an Internet website such as a commodity trading website. A main account can correspond to one or more sub-accounts. A sub-account corresponds to a main account; further, if the seller user does not have a sub-account, he can also create a sub-account of the main account in the commodity trading website after using the main account to log in to the commodity trading website. Further, Seller ...

Embodiment 2

[0074] Such as figure 2 As shown, it is a schematic flow chart of the business processing method described in Embodiment 2 of the present application, and the business processing method includes the following steps:

[0075] Step 201: Predetermine the corresponding relationship between the main account and at least one sub-account, and the processing authority information corresponding to each sub-account.

[0076]Specifically, the processing authority information corresponding to each sub-account includes information such as the type of refund business that each sub-account can handle and / or the amount of refund that each sub-account can handle; wherein, the type of refund business that each sub-account can handle can be Including: refund message operation, operation of agreeing / denying return and refund application, agreeing / refusing operation of returning and refunding, etc., which are not limited in this embodiment of the application.

[0077] Further, the predetermined ...

Embodiment 3

[0106] Such as image 3 As shown, it is a schematic structural diagram of the service processing device described in Embodiment 3 of the present application. The service processing device may be a third-party device such as an instant messaging server, which is not limited in this embodiment of the present application. Specifically, the The business processing device may include an authority setting module 11, a request receiving module 12, an authority verification module 13, and a refund indication module 14, wherein:

[0107] The authority setting module 11 is used to predetermine the corresponding relationship between the main account and at least one sub-account, and the processing authority information corresponding to each sub-account; Information such as the type of payment business and / or the refund amount that can be handled by each sub-account; among them, the type of refund business that can be handled by each sub-account can include: refund message operation, agre...

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Abstract

The invention discloses a service processing method and equipment. The service processing method comprises the steps that the corresponding relation between a main account and at least one subaccount and processing permission information corresponding to all the subaccounts are determined in advance; a refund request is received, wherein the refund request carries refund service information and target main account information corresponding to the refund request; the subaccount corresponding to a target main account is determined according to the target main account information, at least one subaccount, having the permission for processing the refund request, in the subaccounts corresponding to the target main account is determined, and the at least one subaccount having the permission for processing the refund request is instructed to process the refund request. Through the service processing method and equipment, the participation times of seller users in the executing process of refund request services can be obviously reduced, and the service processing efficiency can be improved.

Description

technical field [0001] The present application relates to the technical field of Internet data processing, and in particular to a business processing method and equipment. Background technique [0002] With the continuous development of Internet technology, the security of Internet websites has gradually been improved, and more and more users are beginning to use Internet websites to carry out transaction activities such as mutual commodity trading. While ensuring transaction security, it also improves the convenience of commodity transactions. [0003] At present, buyer users often use Internet websites to purchase commodities from seller users in the following ways: the buyer user logs in to the commodity transaction website with an account registered on the commodity transaction website, and buys commodities from the seller user registered on the commodity transaction website. To purchase goods, in order to ensure the security of transactions between buyers and sellers, ...

Claims

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Application Information

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IPC IPC(8): H04L29/08H04L29/06H04L9/32G06Q30/00
Inventor 闫顺平凌钦亮
Owner ALIBABA GRP HLDG LTD
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