Digital television bi-directional interaction based power supply information inquiring method based and system

Abstract

A digital television bi-directional interaction based power supply information inquiring method is characterized by including a power charge information inquiring method. The power charge information inquiring method includes steps of selecting a power supply information television program and accessing a power supply information television program interface which is provided with a power charge information window; sending a unique account corresponding to a signal process device to a television server; searching a power charge account bonded with the unique account according to the received account, and sending the searched power charge account to a power supply bureau server; inquiring corresponding power charge information according to the received power charge account and feeding the inquired power charge information back to a television server; feeding the received power charge information back to a signal process device; and displaying the received power charge information of the signal process by the power charge information window. By the digital television bi-directional interaction based power supply information inquiring method, citizens can acquire power charge information thereof accurately in time when accessing the power supply information television program interface by turning on digital televisions.

Description

Technical field: [0001] The invention relates to a power supply information query method and system based on digital television two-way interaction. Background technique: [0002] The current power supply enterprises are in a critical period of reform and development. China Southern Power Grid Co., Ltd. has formulated a mid-to-long-term development strategy in keeping with the times, and proposed the strategic goal of building an "international advanced power grid enterprise with good service, good management and good image". Insisting on customer-centricity and launching diversified and personalized services is an effective way to improve customer service levels. [0003] With the progress of society, customers' expectations for power supply services are also increasing. Power supply companies continue to improve and innovate service methods and information transmission channels in response to customer needs. On the basis of traditional business hall services, they have suc...

AI Technical Summary

Problems solved by technology

[0012] In order to solve the problems of low penetration rate, information congestion, and low universality of the above-mentioned service channels, it is necessary to develop new service channels

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