Self-help service system and self-help service method for bank

Abstract

The invention discloses a self-help service system and a self-help service method for a bank. The self-help service method comprises the following steps that a self-service terminal of the bank and a background service terminal establish a logical channel through a network server; a service processing instruction is transmitted to a main control computer through an operation panel; an informationprocessing module of the main control computer is used for starting a user identity identification module according to the service processing instruction, processing identity information acquired by the user identity identification module and transmitting the identity information to the background service terminal; an information auditing module is used for auditing the identity information and transmitting a confirmation instruction to an information confirmation module; the information confirmation module is used for transmitting a starting / non-starting signal to a control processing deviceaccording to the confirmation instruction; after the control processing device receives the starting signal, the control processing device is used for transmitting a starting instruction to a printerand a self-help signature device; the printer is used for printing prefabricated paper; and the self-help signature device is used for transmitting the prefabricated paper. According to the self-helpservice system and the self-help service method for the bank which are disclosed by the invention, a signature confirmation requirement of the self-help service system for the bank can be met.

Description

technical field [0001] The invention relates to the technical field of self-service, in particular to a bank self-service system and a service method thereof. Background technique [0002] With the wave of financial electronization and informatization, self-service equipment has been widely used in banking business and is playing an increasingly important role. There are many kinds of self-service equipment in domestic commercial banks, and the representative ones are: automatic teller machine (ATM), automatic deposit machine (CDM), cash recycling machine (CRS), passbook check-in machine, foreign currency exchange machine (FEM), night vault , Inquiry machine. [0003] Self-service equipment is the best alternative channel for traditional personal business at the bank counter, and it is also an effective measure to relieve the pressure on the counter business and improve the efficiency of business processing. Although the self-service equipment used by banks is rich in busi...

AI Technical Summary

Problems solved by technology

However, since most financial (bank) units currently require handwritten signature confirmation from customers when handling personal business, the above-mentioned self-service system cannot meet the requirements for signature confirmation

Although it can use fingerprints, electronic digital signatures, etc. to achieve this requirement, there are certain hidden dangers and loopholes. Compared with direct paper handwritten signatures, a large amount of basic information needs to be preserved in advance, and its immediacy, The correctness and intuitiveness of post-comparison are poor

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