Attaching patient context to a call history associated with voice communication

Abstract

Systems, methods, and computer-readable media for declining, attaching, and editing patient context to mobile voice communication are provided. Patient demographic or alert information is attached to items within call histories associated with voice communication which are stored in the EMR and utilized for later analysis (e.g., analytics, patient progress, billing, reimbursement, staff scheduling, patient acuity, and the like). In embodiments, the context is declined, attached, or edited to items from the call history. In embodiments, the context is attached to items in the call history when the voice communication is initiated.

Description

CROSS REFERENCE TO RELATED APPLICATIONS[0001]This application claims the benefit of U.S. Provisional Application No. 61 / 710,409, titled “MULTI-ACTION BUTTON FOR MOBILE DEVICES AND ATTACHING PATIENT CONTEXT TO A CALL HISTORY,” filed Oct. 5, 2012, which is hereby expressly incorporated by reference in its entirety. This application is related by subject matter to U.S. application No. (not yet assigned) (Attorney Docket Number CRNI.175281), entitled “ATTACHING PATIENT CONTEXT TO A CALL HISTORY ASSOCIATED WITH VOICE COMMUNICATION”, which is commonly assigned and filed on even date herewith, and is herein incorporated by reference in its entirety.BACKGROUND[0002]Patient medical information, such as that contained in the EMR, allows health care providers to provide continuity of care to patients. Thus, it is critical for clinicians providing care to patients to review and collaborate with other clinicians for each patient's medical record. However, these collaborations, while important to...

AI Technical Summary

Benefits of technology

This patent describes a system and method for attaching patient information to electronic medical records during mobile voice communication. A computer system receives a selection of an alert or patient from a list and provides relevant context associated with the selected person. The system then sends an indication of a voice communication to a contact list. The system has a component to attach the patient information to the call history. The technical effect of this patent is improved communication between healthcare professionals by providing relevant information about patients in a convenient way during voice communication.

Problems solved by technology

However, these collaborations, while important to providing care for patients, often goes undocumented because the ability to track mobile voice communication as well as the content discussed is not currently available.

This results in confusion and an inability to reference the details (e.g. patient name, relevant alerts, and the like) of a mobile voice call and leaves the clinician and healthcare entity unable to appropriately track such information that may otherwise be useful in analytics, tracking patient progress, billing, reimbursement, scheduling staff, and patient acuity.

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