System and realization method for mobile consultation service between mobile users
A technology for consulting services and mobile users, applied in the new technology or new services of mobile communications, mobile consulting services, can solve problems such as failure to reach deals, default in human favors, and non-real-time issues
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[0062] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings.
[0063] see figure 1 , the present invention is a kind of system that is used for the mobile consulting business among mobile users, and this system comprises: mobile communication network 2, Internet 3, the mobile phone / PC of consulting user, the mobile phone / PC of consultant and based on call center A local area network constructed by technology—mobile consulting service platform 1; wherein the mobile consulting service platform 1 includes the following network elements:
[0064] The call agent is composed of multiple computer terminals and / or headset-type telephone terminals used by the operator, for the operator to interact with the user / consultant through the headset, and at the same time use the computer terminal to access the database server to query, add, d...
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