Voice prompt system and method for material performance

Abstract

The invention discloses a voice prompt system and method for material performance. The system comprises: a database for storing material performance information; an element comparison module which is used for calling the material performance information from the database, comparing the element type information with the standard element information, finding out element contents in the standard element information which does not belong to the element type information, taking the element contents as element undetermined information, associating the element undetermined information, the material basic information and the contact person information with one another and sending the element undetermined information, the material basic information and the contact person information to a communication reminding module as supplementary information; a communication reminding module which receives the supplementary information, sorts the supplementary information, and sends the supplementary information to the communication display module in sequence; and a communication display module which displays the material basic information, the element undetermined information and the contact person information in the supplementary information.

Description

technical field [0001] The invention belongs to the technical field of material contract fulfillment, and in particular relates to a voice prompt system and method for material contract fulfillment. Background technique [0002] At this stage, the traditional way of handling business in the State Grid supply chain has many problems, such as the generation of a large number of paper documents and manual communication, the unclear process leads to unclear responsibilities, and the low efficiency of traditional telephone communication cannot be associated with existing data. [0003] At present, the power grid supply chain still relies heavily on manual communication with customers. In the process of manual communication, the staff usually know little about customers. This will make it easy to miss some important information during telephone communication, which will give follow-up materials Performance record prompting work creates difficulties. The main problems are: (1) It ...

AI Technical Summary

Problems solved by technology

[0004] In order to solve the problems in the prior art, the present invention provides a voice prompt system and method for material contract fulfillment, which solves the problem in the prior art that staff tend to miss key points when communicating information related to material contract fulfillment by telephone

Images