Public opinion risk evaluation method based on subjective and objective weighting method

Abstract

The invention relates to the field of public opinion risk management, in particular to a public opinion risk evaluation method based on subjective and objective weighting method, which comprises the steps of sorting business expansion key links of a power supply company and customers; establishing a public opinion risk evaluation index system based on the business expansion key links; and constructing a public opinion risk evaluation model based on the public opinion risk evaluation index system to perform public opinion risk evaluation. Based on the business expansion key links, a business expansion key link public opinion risk evaluation model based on a subjective and objective weighting method can be constructed, and the public opinion risk level and the internal logic of the businessexpansion key link are sorted. Based on the public opinion risk influence factors, the public opinion risk evaluation index system is established, the weights of risk indexes are calculated by adopting the subjective and objective weighting method, and rapid evaluation of the public opinion risk degree and auxiliary public opinion risk monitoring are realized.

Description

technical field [0001] The invention relates to the field of public opinion risk management, in particular to a public opinion risk evaluation method based on subjective and objective weighting methods. Background technique [0002] In the power grid system, the process of business expansion application and installation has the characteristics of lengthy process and many interaction links with users. Due to factors such as long business expansion process time and repeated processing, users may feel dissatisfied and cause hidden dangers of public opinion risks. The current public opinion risk management of the power grid system is mainly Internet public opinion monitoring, but public opinion risk monitoring is very passive, which belongs to post-event monitoring, lacks public opinion risk assessment methods, and cannot prevent and control public opinion risks based on public opinion in advance. A public opinion risk assessment model is urgently needed. Contents of the inven...

AI Technical Summary

Problems solved by technology

[0002] In the power grid system, the process of business expansion application and installation has the characteristics of lengthy process and many interaction links with users. Due to factors such as too long business expansion process and repeated processes, users may feel dissatisfied and cause hidden dangers of public opinion risks.

The current public opinion risk management of the power grid system is mainly Internet public opinion monitoring, but public opinion risk monitoring is very passive, which belongs to post-event monitoring, lacks public opinion risk assessment methods, and cannot prevent and control public opinion risks based on public opinion in advance. There is an urgent need for a set of public opinion risk assessment models

Images