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Man-machine conversation process automatic switching method and system of intelligent robot

A technology of intelligent robot and man-machine dialogue, applied in the direction of instruments, manipulators, special data processing applications, etc., can solve problems such as unconfigurable in the background, difficult to adapt to different businesses, etc., to achieve the effect of expanding applicable business scenarios and realizing configurability

Active Publication Date: 2020-12-01
WORKWAY SHENZHENINFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The process switching control in the existing retrieval-style dialogue system is defined by the system, and cannot be configured independently in the background, making it difficult to adapt to the needs of different businesses

Method used

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  • Man-machine conversation process automatic switching method and system of intelligent robot
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  • Man-machine conversation process automatic switching method and system of intelligent robot

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Embodiment Construction

[0039] Embodiments of the present invention will be described in detail below in conjunction with the accompanying drawings.

[0040] It should be noted that, in the case of no conflict, the following embodiments and the features in the embodiments can be combined with each other; and, based on the embodiments in the present disclosure, those of ordinary skill in the art obtained without creative work All other embodiments belong to the protection scope of the present disclosure.

[0041] It is noted that the following describes various aspects of the embodiments that are within the scope of the appended claims. It should be apparent that the aspects described herein may be embodied in a wide variety of forms and that any specific structure and / or function described herein is illustrative only. Based on the present disclosure one skilled in the art should appreciate that an aspect described herein may be implemented independently of any other aspects and that two or more of t...

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PUM

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Abstract

The invention provides a man-machine conversation process automatic switching method and system of an intelligent robot, and the method comprises the steps: determining whether configuration information allowing the judgment of whether the automatic switching conditions of all man-machine conversation processes are met is preset or not when the current man-machine conversation process of the intelligent robot is carried out; when configuration information allowing to judge whether the automatic man-machine conversation process switching conditions are met or not is set, judging whether the preset automatic man-machine conversation process switching conditions are met or not according to the information input by a user; and if the preset man-machine conversation process automatic switchingconditions are met, automatically switching out the current man-machine conversation process. According to the invention, the whole process of flow switching control can be configured, and the application scene of flow switching is expanded.

Description

technical field [0001] The invention relates to the technical field of natural language processing, in particular to a method and system for automatically switching man-machine dialogue processes of intelligent robots. Background technique [0002] According to the generation method of the robot's answer, the human-machine automatic dialogue system can be divided into retrieval type and generation type. Retrieval dialogue system, the corpus personnel enter questions and answers in the system in advance. When the user's input (it can be text, or voice-to-text, or text generated by the client screen button) can match a certain corpus, the robot presses The canned answer is returned to the user. Generative dialogue system, when the user inputs, the system generates corresponding answers to reply to the user according to the natural language processing algorithm. [0003] Human-computer dialogue can usually be divided into three dialogue forms according to the interaction mode...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F40/30B25J11/00
CPCB25J11/001G06F16/3329G06F40/30
Inventor 肖伟翼
Owner WORKWAY SHENZHENINFORMATION TECH CO LTD
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