Method and system for checking online problems without perception of client

Abstract

The invention relates to a method and system for checking online problems without perception of a client. The method for checking the online problems without perception of the client comprises the following steps that: a server actively issues a log report signaling based on a unique mark orientation of a user, wherein the log reporting signaling is used for the client to receive and trigger log reporting; the server receives and stores the reported log, wherein the directional issuing of the signaling to the corresponding client is uniquely marked by a user. The system for checking online problems without perception of a client comprises a server which directionally issues a log reporting signaling based on a unique identifier of a user and a client which receives the log reporting signaling and triggers log reporting; and the log uploaded by the client is received and stored by the server. According to the method, the problem that an existing bug analyzing and positioning method is not beneficial to individual case analysis is solved; meanwhile, the problem that logs are passively reported by a client is solved, the online bug analyzing and positioning efficiency and precision are greatly improved, and the online bug checking cost and the difficulty of obtaining the logs by an internet user are reduced.

Description

technical field [0001] The present invention relates to the technical field of client terminals, in particular to a method and system for troubleshooting online problems without the client's perception. Background technique [0002] Internet technology is constantly updated and iterated. In order to meet the needs of different users, the APP industry is becoming more and more popular. Although the developer strives for normal performance of the APP before the official launch of the APP, it is inevitable that there will be unpredictable and difficult-to-reproduce bugs in the APP after the launch. There are two main reasons for this: first, the serious fragmentation of mobile phone equipment caused by the personalized customization of the system, the assembly and configuration of different hardware devices, and the release of different brands and models; complex changes. [0003] Existing methods for analyzing and locating bugs usually report each user’s log to the server fo...

AI Technical Summary

Problems solved by technology

Although before the official launch of the APP, the developer strives for the normal performance of the APP, but after the launch of the APP, there will inevitably be unpredictable and difficult-to-reproduce bugs

There are two main reasons for this: first, the serious fragmentation of mobile phone equipment caused by the personalized customization of the system, the assembly and configuration of different hardware devices, and the release of different brands and models; complex changes

[0003] Existing methods for analyzing and locating bugs usually report each user’s log to the server for global statistics and monitoring, but full and passive market statistics and monitoring are not conducive to case analysis, resulting in high search costs and low efficiency , Insufficient permissions, incomplete data, etc.

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