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Maintenance request processing method and device and electronic equipment

A technology for request processing and request time, applied in the field of device identification codes, which can solve problems such as affecting user experience and low maintenance efficiency

Pending Publication Date: 2020-06-05
LAUNCH TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] In view of this, the purpose of this application is to provide a maintenance request processing method, maintenance request processing device and electronic equipment, which solves the problem of low maintenance efficiency and seriously affecting user experience in traditional maintenance methods

Method used

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  • Maintenance request processing method and device and electronic equipment
  • Maintenance request processing method and device and electronic equipment
  • Maintenance request processing method and device and electronic equipment

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Embodiment Construction

[0070] In order to make the purpose, technical solution and advantages of this embodiment clearer, the technical solution in this embodiment will be clearly and completely described below in conjunction with the accompanying drawings in this embodiment. Obviously, the described embodiment is only the embodiment of this embodiment. Claim some of the examples, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0071] Please refer to figure 1 , figure 1 It is a flowchart of a maintenance request processing method provided in this embodiment. The method includes:

[0072] S101: A start maintenance request sent after acquiring the first target terminal identification code, where the start maintenance request includes the first target terminal identifier and request time.

[0073] In this embodiment, the equip...

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Abstract

The invention discloses a maintenance request processing method. The method comprises the steps: obtaining a maintenance starting request sent after a first target terminal identifies a device identification code, wherein the maintenance starting request comprises a first target terminal identifier and a request time; judging whether the first target terminal identifier and the request time are matched with a pre-stored maintenance plan or not; if the first target terminal identifier and the request time are matched with the pre-stored maintenance plan, obtaining authorization verification information corresponding to the first target terminal and performing matching verification; and if the authorization verification information passes the matching verification, determining to execute themaintenance operation. According to the method, after the maintenance starting request is obtained, verification matching processing is conducted on the maintenance starting request twice, if matching verification is passed, it is indicated that maintenance personnel prepares to conduct maintenance according to the pre-stored maintenance plan, and therefore, it is determined that maintenance operation is executed, and maintenance efficiency is guaranteed; in addition, the invention further provides a maintenance request processing device, electronic equipment and a computer-readable storage medium with the above advantages.

Description

technical field [0001] The present application relates to the technical field of equipment identification codes, and in particular to a maintenance request processing method, a maintenance request processing device, and electronic equipment. Background technique [0002] With the continuous growth of the automobile market, various devices have been invented to provide services for automobiles. The equipment itself also requires repair and maintenance. The equipment is produced by the manufacturer and sold to users through distributors. When the equipment needs to be repaired, the current equipment maintenance requires the user to report the maintenance situation to the dealer, and the dealer will contact the manufacturer, and then the manufacturer will send maintenance personnel to carry out the traditional maintenance method. In this case, it is impossible to require maintenance personnel to carry out The maintenance time cannot guarantee that the maintenance personnel wi...

Claims

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Application Information

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IPC IPC(8): G06Q10/00G06Q10/10G06Q30/00
CPCG06Q10/20G06Q10/109G06Q30/0185
Inventor 刘新张乐
Owner LAUNCH TECH CO LTD
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