Seller management system and payment management method for unmanned retail cabinet

Abstract

The invention provides a seller management system for an unmanned retail cabinet. The system comprises a franchise subsystem, a retail cabinet management subsystem, a commodity management subsystem, an abnormal situation management subsystem and a main server. The franchise subsystem includes a registration module for inputting a franchise request and a sending module for sending the inputted franchise request to the main server. The retail cabinet management subsystem includes a retail cabinet management module for managing the own information of the retail cabinet, a retail cabinet commoditymanagement module, and a retail cabinet commodity order module. The abnormal situation management subsystem includes a problem order module for managing a problem order corresponding to the own unmanned retail cabinet, a problem user module for managing the problem corresponding to the own unmanned retail cabinet, and a customer service module. Therefore, the franchise of individual users of theunmanned retail cabinets can be realized and individual users can carry out maintenance and management on the own unmanned retail cabinets spontaneously, thereby reducing the costs of manpower and material resources and realizing wide-scale promotion of the unmanned retail cabinets.

Description

technical field [0001] The invention relates to the field of unmanned retail, in particular to a seller management system and payment method for unmanned retail cabinets. Background technique [0002] With the popularization of the concept of the Internet of Things, the new retail industry has also made great progress, one of which is the unmanned retail cabinet. [0003] At present, there are two types of unmanned retail cabinets, one is a fully enclosed cabinet 10, the user pays the corresponding fee after selecting the desired product, and the product will automatically pop up; the other is the one that has just emerged in recent years without any security measures The unmanned retail cabinet, the user can take the goods on the retail cabinet arbitrarily, scan the QR code to select the corresponding product and pay the corresponding amount, the payment behavior and the taking behavior are independent of each other. [0004] For the former, the operation process is cumber...

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Problems solved by technology

[0004] For the former, the operation process is cumbersome when the user purchases the product, and the structure of the cabinet body 10 is also quite complicated. It is not easy to maintain when it is damaged, and the user experience is not good.

For the latter, there are no monitoring measures in the consumption process, and it depends entirely on the self-consciousness of users. In some cases, even if there are only one or two low-quality customers, they can easily bring benefits to suppliers and users. Loss

[0005] No matter what kind of unmanned retail cabinets, the common feature is that they are operated by one or several merchants. These merchants need to spend a lot of manpower, material resources and financial resources on the management of unmanned retail cabinets, and the cost is high.

[0006] In addition, due to some reasons, the existing unmanned retail cabinets are difficult to be maintained and even managed by individual users. For example, the fully enclosed cabinet has a complex structure. The maintenance cost is quite high. Once damage occurs, it is difficult for individual users to quickly repair it; another example is an unmanned retail cabinet without any security measures. Once a dishonest user appears, the loss for the owner of the unmanned retail cabinet Unbearable, quite high risk

[0007] Because of the aforementioned reasons, the existing unmanned retail cabinets are difficult to achieve the purpose of large-scale promotion, and can only be operated by merchants with a certain scale. This model not only consumes a lot of manpower and material resources, but also brings other problems. One problem is that for the products sold in unmanned retail cabinets, it is difficult for merchants to devote energy to researching user needs, and to implement flexible management according to user needs to achieve better sales

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