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A method based on the automatic log of a collection system, a storage medium and an application server

An automatic and log technology, applied in the field of communication, can solve the problem of not being able to keep the operator's operation log, etc.

Active Publication Date: 2019-02-22
湖南珩君软件开发有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The technical problem to be solved by the present invention is to provide a method, storage medium and application server based on the automatic log of the collection system to solve the problem that the existing collection system cannot keep the operator's operation log.

Method used

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  • A method based on the automatic log of a collection system, a storage medium and an application server
  • A method based on the automatic log of a collection system, a storage medium and an application server
  • A method based on the automatic log of a collection system, a storage medium and an application server

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Embodiment Construction

[0042] The present invention provides a method, storage medium and application server based on the automatic log of the collection system. In order to make the purpose, technical solution and effect of the present invention clearer and clearer, the present invention will be further described in detail below with reference to the accompanying drawings and examples. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0043] Those skilled in the art will understand that unless otherwise stated, the singular forms "a", "an", "said" and "the" used herein may also include plural forms. It should be further understood that the word "comprising" used in the description of the present invention refers to the presence of said features, integers, steps, operations, elements and / or components, but does not exclude the presence or addition of one or more other features, Integers, steps, o...

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Abstract

The invention discloses a method based on the automatic log of a collection system, a storage medium and an application server. The method comprises the following steps of when a browser is detected to be started, detecting whether a starting mode of the browser is a preset starting mode, wherein the preset starting mode is to start the browser at a debtor information interface; when the startingmode of the browser is a preset starting mode, collecting the search information contained in a search web page displayed by the browser, and generating a first work log according to the search information; associating the first work log with a first case identification corresponding to the debtor information interface and storing the first work log. The invention forms a specific working log withthe debtor information of the collection system through the network searching record and the recording text record, so as to solve the problems encountered in the work and play the roles of reminding, tracing and proving in the follow-up.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a collection system automatic log-based method, storage medium and application server. Background technique [0002] At present, the collection system is more dependent on human work, and human work is often unstable, especially prone to various irregularities in the communication process, such as uncivilized language, easy promises, etc., bringing customers and companies Unfavorable influence and experience, and even bring huge losses to the company, which is not conducive to the stable and efficient development of business. In practical applications, once a bad effect is caused, it will be difficult to fix evidence and investigate and restore the truth in the follow-up. And the collection system in the prior art can't keep the operator's operation log, like this, once bad influence occurs, it is difficult to find out the truth, which brings great inconvenience to the wo...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F9/445G06F16/951G10L15/26
CPCG06F9/44505G10L15/26
Inventor 谭曼
Owner 湖南珩君软件开发有限公司
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