Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Authorization guidance data processing method, apparatus, device and system

A technology for data processing and information guidance, applied in data processing applications, transmission systems, finance, etc., can solve the problems of low proportion of user authorization, high cost of telephone communication, and long communication time, so as to reduce customer service pressure and reduce telephone communication. The effect of time and workload reduction

Inactive Publication Date: 2018-11-23
ALIBABA GRP HLDG LTD
View PDF6 Cites 14 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in most cases at present, the above-mentioned methods require users to operate more cumbersome steps, the communication time is longer, the cost of telephone communication is higher, and many users will not download or authorize the application due to traffic, download waiting time and frequency of use. Carry out online claims service
The above situation leads to a low proportion of online claim settlement applications obtaining user authorization, which in turn guides fewer users to go online

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Authorization guidance data processing method, apparatus, device and system
  • Authorization guidance data processing method, apparatus, device and system
  • Authorization guidance data processing method, apparatus, device and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0067] In order to enable those skilled in the art to better understand the technical solutions in this specification, the technical solutions in the embodiments of this specification will be clearly and completely described below in conjunction with the drawings in the embodiments of this specification. Obviously, the described The embodiments are only some of the embodiments in this specification, not all of them. Based on one or more embodiments in this specification, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of the embodiments of this specification.

[0068] figure 1 It is a logical schematic diagram of an existing routine to guide user authorization processing. Such as figure 1 As shown, when an accident occurs, the reporter can call the insurance company to explain and handle the claim with the customer service personnel of the insurance company. If the customer service gui...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The embodiment of the invention discloses an authorization guidance data processing method, apparatus, device and system. By adoption of the embodiment of the invention, an insurance company customerservice personnel does not need to perform online call authorization communication with a user to determine whether to allow the authorization of a certain application, and an insurance company side can directly or indirectly send authorization guidance information to a client where the user is located after checking some necessary information of the user. In this way, the insurance company customer service personnel can reduce the communication time length, and the workload of the customer service personnel is reduced. The guidance logic of the existing conventional call authorization communication can be converted into an operable processing mode that is provided for the user, and guidance information indicating to authorize or not is pushed at a user terminal, and related service information can be obtained after the authorization of the user, so that the call communication time length can be shortened, the pressure of the customer service personnel can be reduced, the user operation in the authorization guidance can be simplified, and the authorization rate of an application object can be improved.

Description

technical field [0001] The embodiments of this specification belong to the technical field of computer data processing, and in particular relate to an authorization-guided data processing method, device, processing equipment, and system. Background technique [0002] With the improvement of people's living standards, insurance has attracted more and more attention from users. The insurance business is still in a relatively high growth trend. At present, in order to provide users with convenient claim settlement services, many insurance companies provide users with online service solutions. Users can use the dedicated APP (application, application) provided by the insurance company or the claim settlement service provided by the service platform application to perform related insurance business related processing such as viewing, application, and loss assessment online. [0003] The above-mentioned dedicated APP or service platform applications often need to manually guide ...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/06H04L29/08G06Q40/08
CPCH04L63/10G06Q40/08H04L67/55
Inventor 王子霄黄超樊太飞崔志伟
Owner ALIBABA GRP HLDG LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com