Screenshot generation method, device, computer device and storage medium

Abstract

The application relates to a screenshot generation method, device, computer device and a storage medium. The method comprises following steps: receiving a screenshot instruction; obtaining an array ofbitmap pixel points of the current interface according to the screenshot instruction, and obtaining a page identifier of the current application page; searching for environment parameters to be obtained corresponding to the page identifier; obtaining environment parameter values corresponding to the environment parameters to be obtained, and converting the environment parameter values into a standard character array; writing the standard character array to the bitmap pixel array according to a default steganography logic, and generating a screenshot of the current interface according to the bitmap pixel array after the standard character array is written in. This method can improve the location efficiency of application anomalies.

Description

technical field [0001] The present application relates to the field of computer technology, and in particular to a screenshot generation method, device, computer equipment and storage medium. Background technique [0002] When users use the application product, they sometimes encounter the abnormal operation of the application. When the user wants to solve the abnormal problem, they usually take a screenshot of the application page where the abnormal situation occurs and send it to the product customer service personnel, but the customer service personnel only rely on the screenshot of the page It is difficult to find out the cause of the abnormal problem. After receiving the screenshot of the page, it is necessary to communicate with the user and learn more detailed information, such as the operating environment of the terminal where the application is located. Therefore, when locating the cause of abnormal problems, it often requires repeated communication and confirmation...

AI Technical Summary

Problems solved by technology

[0002] When users use the application product, they sometimes encounter the abnormal operation of the application. When the user wants to solve the abnormal problem, they usually take a screenshot of the application page where the abnormal situation occurs and send it to the product customer service personnel, but the customer service personnel only rely on the screenshot of the page It is difficult to find out the cause of the abnormal problem. After receiving the screenshot of the page, it is necessary to communicate with the user and learn more detailed information, such as the operating environment of the terminal where the application is located.

Therefore, when locating the cause of abnormal problems, it is often necessary for both parties to communicate and confirm repeatedly, and the work efficiency is very low.

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