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Outpatient service visit waiting time prediction algorithm and outpatient service visit waiting queue control algorithm

A technology of waiting time and prediction algorithm, applied in the field of waiting queue control algorithm, it can solve the problems of increasing the patient's experience of seeing a doctor, unfavorable diagnosis and treatment activities, and increasing bad mood and discomfort, so as to reduce anxiety and irritability, and avoid mistakes.

Inactive Publication Date: 2018-05-01
莫晶亮
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  • Abstract
  • Description
  • Claims
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AI Technical Summary

Problems solved by technology

[0002] Patients usually have a lot of information they want to know when visiting a doctor, such as which doctor to seek, how long to wait for a doctor, what disease they have, whether it can be cured, how much money, etc. Due to the serious shortage of doctors, patients usually wait before seeing a doctor For a long period of time, studies have shown that there is a certain correlation between patient waiting time and patient satisfaction. In the anxiety of waiting for the unknown and urgently needing doctor's treatment, the patient's bad emotions and discomfort will greatly increase, which is very unfavorable for receiving medical treatment. down the diagnosis and treatment activities and increase the patient experience

Method used

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  • Outpatient service visit waiting time prediction algorithm and outpatient service visit waiting queue control algorithm

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Embodiment Construction

[0038] Embodiments of the present invention will be further described below in conjunction with the accompanying drawings.

[0039] Please see attached figure 1 As shown, an outpatient waiting time prediction algorithm includes the following steps:

[0040] Step 1: Extract physician name (Name), physician ID (DrID), patient ID (PaID), patient visit start time (ViST), diagnosis name (DiName), and ICD10 code (IDC10) from the database.

[0041] Step 2: Change the character type of the field extracted in step 1.

[0042] Step 3: Among the outpatients, according to age (Age), gender (Sex), doctor ID (DrID) and other elements, through field sampling and timing, count the length of time for different patients from confirmation to arrival at the clinic (FViSpT ); through on-site sampling and timing, count the time for different patients to take medicine and do medical technical examination (CT b ).

[0043] Step 4: Obtain the age (Age) and gender (Sex) fields of the currently conf...

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Abstract

The invention discloses an outpatient service visit waiting time prediction algorithm and an outpatient service visit waiting queue control algorithm. High time consumption for waiting can be avoidedfor a patient; anxiety and restlessness of the patient caused by unclear waiting is truly relieved, and smooth diagnostic and treatment course is benefited; shifts of medical staff can be dynamicallyadjusted according to prediction so that various mistakes caused by shortage of staff in peak time is avoided. Therefore, it is highly expected by medical staff and medical management staff that a system herein is given to play.

Description

technical field [0001] The invention relates to a medical auxiliary facility, in particular to an outpatient waiting time prediction algorithm and an outpatient waiting team control algorithm. Background technique [0002] Patients usually have a lot of information they want to know when visiting a doctor, such as which doctor to seek, how long to wait for a doctor, what disease they have, whether it can be cured, how much money, etc. Due to the serious shortage of doctors, patients usually wait before seeing a doctor For a long period of time, studies have shown that there is a certain correlation between patient waiting time and patient satisfaction. In the anxiety of waiting for the unknown and urgently needing doctor's treatment, the patient's bad emotions and discomfort will greatly increase, which is very unfavorable for receiving medical treatment. The next diagnosis and treatment activities and increase the patient experience. Contents of the invention [0003...

Claims

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Application Information

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IPC IPC(8): G16H40/20
Inventor 莫晶亮
Owner 莫晶亮
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