Novel queuing and calling system

Abstract

The invention provides a novel queuing and calling system, which relates to the field of auxiliary equipment of the service industry. The novel queuing and calling system comprises a number issuing machine, a number calling machine and a service counter and is characterized by also comprising an information storage database and a data reading filtration discriminator; the number issuing machine is configured to collect identity information of a queuing person and send the identity information to the information storage database, and a number issuing module of the number issuing machine is configured to issue a number or make a prompt of repeated number arranging according a discriminated signal; the number calling machine is configured to call the number; the service counter is configured to collect number arranging information and determine whether a service is provided after the identity information is discriminated. According to the novel queuing and calling system, the problem of unfair sequencing caused by existence of professional number arranging persons; a person who takes a number repeatedly can be excluded, and even if the person leaves midway, an opportunity of being serviced again of the person can also be ensured by a number recycling system; complete system operation is realized, and no human intervention process exists, therefore, the sequencing is ensured to be comparatively fair.

Description

technical field [0001] The invention relates to the field of auxiliary equipment in the service industry, in particular to a novel queuing and calling system. Background technique [0002] The queuing call system is an important equipment in public service places, and it is of great significance in maintaining order in public places and standardizing the business process in public places. The existence of the queuing call system can free the service object from the fatigue caused by standing in line, someone deliberately jumping in line, and crowding and crowding. Existing queuing calls are completed through procedures such as number taking→waiting→calling→screening→confirmation. However, in the existing technology, the number issuing machine is only a simple function of issuing numbers, and the screening process is only to confirm the issued numbers. There is no equipment that can prevent one person from taking multiple numbers, reversing numbers, selling numbers, and mult...

AI Technical Summary

Problems solved by technology

However, in the existing technology, the number issuing machine is only a simple function of issuing numbers, and the screening process is only to confirm the issued numbers. There is no equipment that can prevent one person from taking multiple numbers, reversing numbers, selling numbers, and multiple "accompaniment". , "arranging" and other unfair behaviors, did not achieve a fair and just management of the queuing sequence, and harmed the public interests of other service objects

Images