Hotel management system

Abstract

The invention discloses a hotel management system, which comprises a hotel WeChat public platform system, a hotel service system, a room control system, a two-dimensional code management system, a hotel background management system and a central server, wherein the hotel WeChat public platform system is communicated with the central server; the hotel service system is communicated with the central server; the room control system is communicated with the central server; and the two-dimensional code management system is communicated with the central server. Through the setting of the hotel WeChat public platform system, reservation, room choosing, checking in and the like can be easily realized, the checking-in experience of a user is comprehensively improved, hotel management is intelligentized so as to further save the time of the user, and meanwhile, the operation cost of the hotel can be effectively reduced.

Description

technical field [0001] The invention relates to the field of hotel management, in particular to a hotel management system. Background technique [0002] In the modern hotel management system, traditional hotel reservations are generally made by phone, online or in person at the hotel. After the reservation is successful and before check-in, you need to go to the front desk of the hotel to go through the relevant check-in procedures, such as information registration, room card handling, etc. The procedures are relatively It is cumbersome; when guests check out, they need to return the method and issue related bills. If there is a lot of passenger flow, the front desk service personnel cannot check in and check out for customers in time, which greatly reduces work efficiency and easily causes customer dissatisfaction. [0003] In addition, with the development of technology, mobile phones are becoming more and more intelligent. Although customers can book rooms and check in th...

AI Technical Summary

Problems solved by technology

[0002] In the modern hotel management system, traditional hotel reservations are generally made by phone, online or in person at the hotel. After the reservation is successful and before check-in, you need to go to the front desk of the hotel to go through the relevant check-in procedures, such as information registration, room card handling, etc. The procedures are relatively It is cumbersome; when guests check out, they need to return the method and issue related bills. For example, when there is a large number of passengers, the front desk service personnel cannot check in and check out services for customers in time, which greatly reduces work efficiency and easily causes customer dissatisfaction

[0003] In addition, with the development of technology, mobile phones are becoming more and more intelligent. Although customers can book rooms and check in through the mobile client, they still need to go to the front desk of the hotel to get the room card and return the room card when checking out. , and the use status of the equipment in the hotel room cannot be tracked and counted, and relevant statistics need to be done manually, which is a waste of manpower. Although some hotels use the intelligent guest control system, the guests do not really feel the intelligence

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