Multi-dimensional quality evaluation method of collection operation and maintenance system
An operation and maintenance system and quality evaluation technology, applied in the direction of instruments, technical management, data processing applications, etc., can solve problems such as production line shutdown and economic loss
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[0030] Based on the collection and operation files of 2.17 million company users in Zhengzhou, based on the abnormal work order data generated by the collection operation and maintenance work orders from April 1, 2016 to July 31, 2016, the daily collection success rate of users, and the collection of meter reading data In terms of work order elimination information, etc., the indicators of the four aspects of collection terminal product quality evaluation, electric energy meter product quality evaluation, communication operator service quality evaluation, collection operation and maintenance personnel and operation and maintenance team work quality evaluation are verified.
[0031] 1 Quality evaluation of collection terminal products
[0032] Focusing on issues related to the quality of collection terminal products, three evaluation indicators are mainly formed: terminal failure replacement rate, terminal clock deviation exceeding the standard ratio, and terminal failure rate. ...
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