Automation operation method through combination of actual operation and post system

Abstract

The present invention relates to an automation operation method through combination of an actual operation and a post system. The method comprises: operation and maintenance staffs of a data center are divided into different operation and maintenance posts, and the job responsibility and the job content of each post are cleared; according to the managed objects in the data center, the object operation implementation is written in the code and script mode to form an operation library; an operation field is divided, and operation and maintenance tasks in different operation and maintenance fields are combs; and finally, the three factors are associated, operation in the operation library is configured to assemble an SOP work in the flow arrangement mode to associate with the operation and maintenance tasks, and the operation and maintenance tasks are distributed to concrete operation and maintenance posts according to the job responsibility and the job content of operation and maintenance posts. The automation operation method through combination of the actual operation and the post system can effectively solve the problems of the operation and maintenance workload in the current IT operation and maintenance field, insufficient operation and maintenance staffs, high operation and maintenance cost and many artificial faults.

Description

technical field [0001] The present invention relates to the field of IT operation and maintenance, and mainly relates to an automatic operation and maintenance method combining actual operation with post system. Background technique [0002] In recent years, various businesses of enterprises rely more and more on IT business, which makes the scale and variety of data center IT infrastructure continue to expand. Many enterprises and institutions are facing the complexity, cost, Severe challenges in integration, security, management, etc. These problems mainly focus on, firstly, the cost of operation and maintenance remains high, the number of equipment increases sharply, and a large number of tedious and repetitive tasks in operation and maintenance cause a lot of inefficient labor for administrators, and the cost of operation and maintenance continues to increase; secondly, operation and maintenance personnel The operation and maintenance knowledge is scattered, lack of cen...

AI Technical Summary

Problems solved by technology

These problems mainly focus on, firstly, the cost of operation and maintenance remains high, the number of equipment increases sharply, and a large number of tedious and repetitive tasks in operation and maintenance cause a lot of inefficient labor for administrators, and the cost of operation and maintenance continues to increase; secondly, operation and maintenance personnel The operation and maintenance knowledge is scattered, lack of centralized management, and the operation and maintenance of each system is overly dependent on the administrator. The rotation of personnel positions often has a great impact on the work, and even disconnects. There are hidden dangers of human error in operation, and it is difficult to fundamentally guarantee system security. ;

Images