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Method and apparatus for calculating waiting time of outpatient service

A technology of time calculation and outpatient consultation, which is applied in the medical field, can solve the problems of long waiting time for patients and low efficiency of seeing a doctor, and achieve the effect of reducing invalid waiting time and improving the efficiency of seeing a doctor

Active Publication Date: 2017-02-01
NEUSOFT CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Therefore, there is an urgent need for a patient outpatient waiting time calculation method and device to solve the problems of long waiting time and low efficiency of seeing a doctor in the prior art

Method used

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  • Method and apparatus for calculating waiting time of outpatient service
  • Method and apparatus for calculating waiting time of outpatient service
  • Method and apparatus for calculating waiting time of outpatient service

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Embodiment Construction

[0017] In order to make the purpose, features and advantages of the present application more obvious and understandable, the following will describe the technical solutions in the embodiments of the present application in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments are only It is a part of the embodiments of this application, but not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0018] During the process of implementing this application, the applicant found that there is no method and device in the prior art that can accurately calculate the waiting time of outpatient clinics to reduce the invalid waiting time of patients and achieve efficient and orderly consultation. At present, doctors correspond to preset registration quotas in differ...

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Abstract

The invention relates to a method and an apparatus for calculating waiting time of an outpatient service. The method comprises the steps of obtaining registration information of a patient, wherein the registration information at least comprises registration time and registered department and / or registered doctor information; obtaining doctor-seeing efficiency of the registered department or the registered doctor in each statistics time segment, wherein the doctor-seeing efficiency is calculated by historical doctor-seeing data of the registered department and / or the registered doctor; and determining the waiting time of the patient according to the registration time and the doctor-seeing efficiency of each statistics time segment. According to the method and the apparatus, the doctor-seeing efficiency of the department and / or the doctor is calculated according to the historical doctor-seeing data, and the waiting time of the patient is predicted according to the doctor-seeing efficiency, so that the waiting time of the patient is shortened and the doctor-seeing efficiency is improved.

Description

technical field [0001] The present application relates to the field of medical technology, in particular to a method and device for calculating the waiting time of an outpatient clinic. Background technique [0002] With the development of social economy and the intensification of hospital competition, people have higher and higher requirements for the service quality of the medical system. Waiting time is an important factor affecting patient satisfaction and an important indicator to measure the level of hospital management. Especially in large well-known hospitals, a doctor often has to see 60 to 80 patients in one morning, and a patient often has to wait in the hospital for 2 to 3 hours after registering, and dare not leave at will, for fear of missing Then you have to wait another 1-2 hours. The long and ineffective waiting caused the waiting environment to be noisy and the patients were anxious. Nurses also need to constantly maintain the order of visits, which redu...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F19/00G06Q10/04G06Q50/22G07C11/00
CPCG06Q10/04G06Q50/22G07C11/00G07C2011/04
Inventor 杨威梁俊泽姜丽晶
Owner NEUSOFT CORP
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