Express substituted receiving system

Abstract

The invention provides an express substituted receiving system comprising substituted receiver terminal equipment, recipient terminal equipment, a background management system and a database server. The substituted receiver terminal equipment and the recipient terminal equipment communicate and respectively communicate with the background management system. The recipient fills his own recipient ID and bound substituted receiving address in a shopping platform to act as a contact way and a recipient address of the consumption. A substituted receiving instruction is transmitted to the substituted receiving terminal when the recipient ID and the filled substituted receiving address are judged to be consistent with the bound substituted receiving address in the record, the substituted receiver terminal provides the substituted receiving service and the recipient holds the recipient terminal equipment to the substituted receiving address to get the express. The substituted receiver and the recipient respectively register the ID, and the recipient can get the express without providing the private address or the existing contact way after shopping in the shopping platform so that double privacy protection for the recipient private receiving address and the existing contact way can be realized.

Description

technical field [0001] The invention relates to the technical field of hardware terminals and express delivery services, in particular to an express collection system. Background technique [0002] First of all, with the development of Internet technology, e-commerce has developed rapidly and is gradually accepted by the public. The rise of e-commerce has added a new way of shopping for the recipient: you can buy your favorite products on the shopping platform without leaving your home. The convenience of door-to-door express delivery matched with e-commerce is also promoting more and more people to choose online shopping. [0003] However, the uncertainty of the quality of online shopping goods also makes many people cautious about online shopping. Therefore, brick-and-mortar stores that have been impacted by e-commerce have weighed the relationship between convenience and quality. In addition to discounts and promotions, they have also begun to work hard on shopping conv...

AI Technical Summary

Problems solved by technology

Moreover, the mobile phone number is the main communication tool in the express service process. In many special cases, sometimes the recipient cannot be contacted in the first time, and the delivery cannot be completed in the first time.

[0007] Third, as the subject of express service or door-to-door delivery, the recipient is sometimes cautious about incoming calls from unfamiliar numbers received on mobile phones, and may refuse to answer them; therefore, when the courier calls the recipient to notify When picking up the courier, the recipient may mistake the call from the courier for a harassing call from a stranger and refuse to answer it, thus delaying receiving the courier at the first time; It is convenient to answer the phone, but it will also lead to missing the call from the courier to notify the courier to pick up the courier, and it will also cause the recipient to be unable to receive the courier immediately; It is inevitable to miss the first time to receive the express delivery, which reduces the recipient's express delivery service experience and increases the cost of the express company's multiple deliveries

[0008] Fourth, in addition to the mobile phone number, using a private address as the receiving address of the express service or door-to-door service also has a lot of inconvenience in the actual service application process

[0009] However, a new problem arises. Since the receiving address is incomplete and the precise house number is not implemented, the courier cannot deliver the goods to the door. Therefore, it is necessary to call the recipient's mobile phone number to confirm the delivery address or be near the receiving address. Inform the recipient to go downstairs to pick up the courier

In the process of such express delivery service, the courier needs to wait for the recipient to pick up the courier. The time is uncertain and may wait for a long time, which makes the courier very passive and the work efficiency is very low when delivering the package; if the recipient is not at home , the courier will be required to continue delivery next time. If multiple recipients are not at home and the delivery is not successful, the courier needs to take the courier back to the company's warehouse, which will increase the storage cost of the courier company; Not only can’t receive the courier immediately, which affects the shopping experience, but also the workload of the courier is virtually increased, and the overall work efficiency is also greatly reduced

[0010] Fifth, if some recipients are not at home, they will ask the courier to send the courier to the property of the community or the merchants in the community instead of receiving it, but the property or merchants in the community may not necessarily agree to collect it on their behalf, or even if they agree, they may not be responsible for the delivery The check of the package receipt and the responsibility for the damage or loss of the package cannot guarantee the safety of the courier collection, and this kind of courier collection is a voluntary method, and the time provided for courier care is also limited, and the time for picking up the courier may not be convenient.

[0012] To sum up, there is no effective way to solve the convenience and security of the express delivery service after the recipient's shopping, and fundamentally protect the recipient's mobile phone number and private address from being leaked. At the same time, it can also improve the work efficiency of courier practitioners and reduce the cost of courier services

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