Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Seat matching device and method

A technology for matching devices and seats, applied in the direction of automatic exchange, telephone communication, electrical components, etc., can solve problems such as low recognition, affecting user experience and manual service effects, and seats without any understanding, so as to improve transparency and use. The effect of experience and human service effects

Active Publication Date: 2016-02-03
HUAWEI TECH CO LTD
View PDF4 Cites 13 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] In order to solve the problem in the prior art that the user can only passively accept the match, and the user has no understanding of the agent matched to him, and the degree of recognition is low, thus affecting the user's experience and artificial service effect, the application provides an agent Matching device and method

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Seat matching device and method
  • Seat matching device and method
  • Seat matching device and method

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0062] In order to make the object, technical solution and advantages of the present invention clearer, the implementation manner of the present invention will be further described in detail below in conjunction with the accompanying drawings.

[0063] Please refer to figure 1 , which shows the architecture diagram of the network environment involved in the present invention. The network includes the following network devices: at least one user terminal 110 , at least one seat 120 and a control center 130 . The control center 130 is respectively connected to at least one user terminal 110 and at least one seat 120 through a wired or wireless network.

[0064] The user terminal 110 can be a smart device such as a smart phone, a personal computer, or a tablet computer. The user terminal 110 obtains online services by logging in to a designated website or a designated application program (English: Application, abbreviated: APP). The software development kit (English: Software D...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention discloses a seat matching method, belonging to the field of computer control. The method comprises the following steps that: after receiving a seat recommendation request sent by a user terminal, a control centre sends an inquiry request to an evaluation server, receives an inquiry result returned by the evaluation server and sends evaluation information of n recommendation seats in the inquiry result to the user terminal, such that the user terminal shows the evaluation information of the n recommendation seats; the control centre receives a matching request sent by the user terminal and including an identifier of a selected recommendation seat; and the selected recommendation seat is matched with the user terminal. When a user requests a matching seat, a preferable seat is recommended to the user according to the evaluation information of various seats; the evaluation information of the recommendation seats is shown to the user; the user selects the seat to match from the evaluation information of the recommendation seats; therefore, the user initiative and the information transparency are increased; and thus, the purpose of increasing the use experience of users is achieved.

Description

technical field [0001] The invention relates to the field of computer control, in particular to a seat matching device and method. Background technique [0002] With the continuous development of Internet business, more and more network service providers will provide users with artificial agent services for their virtual or physical products, so as to solve the problems found by users in the process of use in a timely manner and answer users' questions before purchasing products. Ask questions, increase user stickiness and promote products. [0003] In the prior art, the artificial agent service of most network service providers refers to the traditional call center-based artificial agent service. That is, when a user requests the service of an artificial agent, all requests are sent to a control center, and the control center matches the user with an agent according to the current busyness of each agent. For example, the control center first inquires whether there is an i...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/06H04M3/51H04M3/523
CPCH04L65/1066H04M3/5191H04M3/523
Inventor 羊超刘小强
Owner HUAWEI TECH CO LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com