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Air conditioning unit after-sale punched-card method

An air-conditioning unit and unit technology, applied in the direction of instruments, etc., can solve problems such as difficult fault handling, manual repair of faults, etc.

Inactive Publication Date: 2015-12-23
GREE ELECTRIC APPLIANCES INC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

However, at present, the processing of faults is still in the state of manual repair, and it is difficult to deal with faults in a timely and effective manner.

Method used

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  • Air conditioning unit after-sale punched-card method

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Embodiment Construction

[0016] The present invention will be described in further detail below in conjunction with the accompanying drawings and specific embodiments, but not as a limitation of the present invention.

[0017] Please refer to figure 1 , the present invention provides an after-sale check-in method for an air-conditioning unit, comprising: obtaining check-in data from the air-conditioning unit; obtaining status information of each of the air-conditioning units according to the check-in data; Crew-related information within the segment. Preferably, the clock-in data is transmitted through the mobile Internet. For example, the clock-in data can be sent to the server through the GPRS module on the air-conditioning unit for daily clock-in. Preferably, the air conditioning units are distributed in different areas. For example, it can be distributed all over the country.

[0018] Due to the adoption of the above technical solution, the air-conditioning unit can clock in to the server ever...

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Abstract

An air conditioning unit after-sale punched-card method disclosed by the present invention comprises the steps of obtaining the punched-card data coming from the air conditioning units; according to the punched-card data, obtaining the state information of each air conditioning unit; according to the state information, analyzing the relevant information of the unit within a past time quantum. By adopting the above technical scheme, the air conditioning units can punch in a server at every day, so that the punched-card data coming from the air conditioning units of national various areas can be obtained, and the state information of the air conditioning units can be obtained according to the punched-card data, and accordingly, the after-sale personnel can timely know the units which punch in abnormally and the faults of the air conditioning units, can detect and analyze the faults timely, also can real-timely gather the operation states and the historical faults of the air conditioning units, can follow up and process the faults timely, and play a positive part in air conditioning after sale and big data analysis.

Description

technical field [0001] The invention relates to the field of air conditioners, in particular to an after-sale check-in method for an air conditioner unit. Background technique [0002] In the after-sales process of air conditioners, it is often necessary to determine the operating status of the air conditioner unit, so as to know whether the air conditioner is currently in a fault state, or whether the unit is shut down or in a real-time monitoring state. For after-sales personnel, it plays an irreplaceable role to grasp the current health status of the user's air conditioner in a timely manner, deal with air conditioner failures, improve after-sales service of air conditioners, and improve the quality and competitiveness of air conditioners. However, at present, the processing of faults is still in the state of manual repair, and it is difficult to deal with faults in a timely and effective manner. Contents of the invention [0003] An embodiment of the present invention...

Claims

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Application Information

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IPC IPC(8): G06Q10/00
Inventor 刘靖
Owner GREE ELECTRIC APPLIANCES INC
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