Method and device for connecting automatic dialogue tool to third party

Abstract

The present disclosure discloses a method for connecting an automatic dialogue tool to a third party, including: receiving information content sent by a user client and extracting key information from the information content; querying, according to the key information, for third party information corresponding to the key information, and sending the third party information to the user client; receiving third party information selected by the user client and sending an access request to a third party client selected by the user client; and establishing a communication connection between the user client and the third party client after receiving an access response fed back by the third party client. The present disclosure further discloses an apparatus for connecting an automatic dialogue tool to a third party. According to the present disclosure, a time for searching for a third party by a user is shortened, consultation efficiency of the user is improved, convenience is provided for the user, a great number of customers are also brought to the third party, and a time and costs for looking for customers by the third party are reduced.

Description

technical field [0001] The invention relates to the field of network technology, in particular to a method and a device for connecting an automatic dialog tool to a third party. Background technique [0002] With the development of the Internet and smart terminals, various chat software are becoming more and more popular. In some chat software, in addition to the regular chat with peer friends, it is also possible to chat with automatic chat tools, such as chat robots. The automatic dialogue tool is an automatic reply chat tool, one question and one answer, according to the user's question, the most appropriate answer can be retrieved from the database, and replied to the user, and some frequently asked questions are answered. However, the current automatic dialogue tools are mainly used for dialogue entertainment, and for some problems that need to be solved by a third party, the automatic dialogue tools can only give a rough answer and cannot directly solve the problem. A...

AI Technical Summary

Problems solved by technology

However, the current automatic dialogue tools are mainly used for dialogue entertainment, and for some problems that need to be solved by a third party, the automatic dialogue tools can only give a rough answer and cannot directly solve the problem. At this time, the user still needs to go to contact third party

For example, when a user says "I want to buy a bottle of cold medicine", most of the automatic dialogue tools do not know what it means, and none of the current automatic dialogue tools will help the user to directly contact a drug seller, and cannot Help connect users with common merchants when asking questions

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