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Method and system for making an appointment and handling banking business through mobile phone

A technology of banking and mobile banking, applied in reservations, data processing applications, instruments, etc., can solve the problem of time waste in banking business

Inactive Publication Date: 2014-03-26
谭希韬
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The Chinese patent "A Method and System for Calculating Banking Processing Time Based on a Banking Application" can calculate the banking processing time based on a banking application, aiming at zero waiting for bank customers, and solving the banking business in the prior art time wasting problem

Method used

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  • Method and system for making an appointment and handling banking business through mobile phone

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Experimental program
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Effect test

Embodiment l

[0019] Embodiment 1 Mobile phone reservation for handling banking business

[0020] As shown in Figure 1, the embodiment of the present invention

[0021] Step 201 When the customer calls the number and makes an appointment for banking services, provide the most likely business according to the customer's own historical data, and then give 10 alternative options. After the customer selects, the bank service application is automatically filled in according to the customer's historical data After the electronic banking application is generated, the electronic banking application is sent to the banking application processing server (102).

[0022] Click the corresponding position to automatically fill in the address to the corresponding item of the business application form; the customer only needs to fill in the amount and necessary elements; obtain the idle time of the bank branch from the banking application form processing server (102), and provide the fastest appointment tim...

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Abstract

The invention discloses a method and system for making an appointment and handling banking business through a mobile phone. The system comprises a mobile phone bank client side (101), a banking business processing server (102), a banking business application form processing server (103) and a banking outlet number queuing system (104). Electronic banking business application forms can be rapidly generated, and various electronic banking business application forms can be generated within one second for a regular customer and within ten seconds for a new customer. The mobile phone is used for obtaining a queuing number in real time between a mobile phone bank and an outlet number queuing machine, and the defects that the customer waits too long and uncertainly in an outlet are overcome. The customers can use the mobile phone bank to obtain the queuing number beyond the network site, accurately inquire the waiting condition and select an idle time section to go to the bank outlet to handle the banking business according to the condition, zero waiting is achieved, the system is convenient to use for the customer, besides, working efficiency of banks is improved, and social resources are greatly saved.

Description

technical field [0001] The invention belongs to the technical field of mobile phone reservation for handling banking business, and in particular relates to a method and system for accurately making reservation for handling banking business with a mobile phone. Background technique [0002] With the rapid development of my country's banking industry, banks provide more and more business services, and customers can handle more and more business types through electronic banking channels provided by banks, but there are still some banking services that still have to go to the bank. Customers who go to bank outlets to handle business must first apply for a queue number in the queuing system according to the business to be handled, and then wait in line. If the customer goes to a certain counter to handle business, if the customer leaves for a while and misses the notice from the bank staff, the queue number will become invalid. If the customer still needs to handle business, he ne...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/02G06Q40/02
Inventor 谭希韬
Owner 谭希韬
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