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Device for configuring instant messaging tools according to needs in information system

A technology of information systems and communication tools, which is applied in the field of information systems to configure instant communication tools on demand, and can solve problems such as security loopholes, high training costs, efficiency and untimely updates, etc., to ensure security and ensure safe operation Effect

Active Publication Date: 2014-03-05
YONYOU NETWORK TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

But at present there are many instant messaging tools, the interfaces are not consistent, and new instant tools are constantly emerging. The existing method is to associate the characteristic version of a specific instant messaging tool with the single-point function of a specific version of an information system according to the needs of users. , but with the increase of instant messaging tools, it will lead to frequent system changes, explosive growth of development workload, increased cost and untimely delivery, resulting in loss of business opportunities and risk of information system instability
At the same time, it also causes inconsistencies in the interfaces adopted by various functions of the information system, which leads to high learning costs and high training costs, and it is easy to cause security holes in the system, and the efficiency and updates are not timely.
Moreover, due to the inconsistency of the integration scheme, many problems such as the complexity of enterprise operation and maintenance, the difficulty of maintenance and the increase of cost, and the lack of personnel capacity

Method used

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  • Device for configuring instant messaging tools according to needs in information system
  • Device for configuring instant messaging tools according to needs in information system
  • Device for configuring instant messaging tools according to needs in information system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0211] Take the retail system as an example of targeting a certain member, using WeChat as an instant messaging tool, to remind members to pay and make purchases.

[0212] First of all, the enterprise user finds out the members who need to recharge according to the member information provided by the information system. Enter the node where the information is released. Select this member for information communication.

[0213] Secondly, corporate users use instant messaging tools to remind their members that they need to recharge, and inform them of current preferential activities.

[0214] Again, members choose the amount of recharge according to their needs, and use instant messaging tools to recharge and pay.

[0215] Fourth, the enterprise information system receives the recharge amount, generates a receipt, and responds successfully through instant messaging tools. If it fails, use instant messaging tools to prompt the reason for the failure.

[0216] Fifth, after the ...

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PUM

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Abstract

The invention discloses a device and a method for configuring instant messaging tools according to needs in an information system. The device comprises functions of realizing corresponding functions of the information system, configuring the corresponding realization function of the information system and functions of the information system, mapping the instant messaging tools with the corresponding realization function of the information system, and calling the instant messaging tools in the process of operating the functions of the information system. The invention also provides a method for integrating the information system and an instant messaging system. The condition that a conventional instant messaging tool or a newly increased instant messaging tool can be used by the original function of the information system through configuration without development can be realized. Moreover, a unified display style of various different instant messaging tools is realized, and the safety and reliability of the system are improved by reducing the learning cost and maintenance cost and according to the unified communication management.

Description

technical field [0001] The present invention relates to an instant communication tool device, in particular to a device for configuring an instant communication tool on demand in an information system, which is suitable for an application scenario in which an enterprise user communicates with its customers by using an instant communication tool in an information system. Background technique [0002] The enterprise information system is changing from the original business-oriented system to the social-oriented collaborative system. This process is to make the enterprise become a real-time enterprise, so that it can integrate online and offline, apply mobile, socialization and other business model innovations. This requires comprehensive and seamless integration of various businesses of the enterprise with various instant messaging systems. But at present there are many instant messaging tools, the interfaces are not consistent, and new instant tools are constantly emerging. ...

Claims

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Application Information

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IPC IPC(8): H04L12/58
Inventor 季晟宇
Owner YONYOU NETWORK TECH
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