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Method and device for intelligently processing fault of digital television terminal according to voice

A digital TV terminal, intelligent processing technology, applied in the direction of electrical components, image communication, selective content distribution, etc., can solve time-consuming and labor-intensive problems, achieve fast repair problems, save maintenance time and manpower, facilitate positioning problems and timely The effect of door-to-door maintenance

Inactive Publication Date: 2012-12-26
SHENZHEN COSHIP ELECTRONICS CO LTD
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AI Technical Summary

Problems solved by technology

When repairing, the maintenance personnel need to check each function of the set-top box one by one, detect the faulty module, and then repair the module, which is time-consuming and laborious

Method used

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  • Method and device for intelligently processing fault of digital television terminal according to voice
  • Method and device for intelligently processing fault of digital television terminal according to voice
  • Method and device for intelligently processing fault of digital television terminal according to voice

Examples

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no. 1 example

[0058] like figure 1 Shown is a flow chart of the first embodiment of a method for intelligently handling digital TV terminal faults provided by voice, including:

[0059] In step S101, the digital television terminal receives a voice control command, and analyzes a corresponding fault detection command according to the voice control command.

[0060] As an optional implementation manner, the digital television terminal receives the voice control instruction sent by the voice remote controller. For example, the user can say "There is no sound", or "There is no image", or "Playing failed" to the voice remote control, and then the voice remote control sends the above-mentioned voice control command to the digital TV terminal.

[0061] As an optional implementation manner, the digital television terminal analyzes the keywords in the voice control instructions according to the voice control instructions, and then finds the corresponding fault detection instruction according to th...

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PUM

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Abstract

The invention provides a method and device for intelligently processing the fault of a digital television terminal according to voice. The method comprises the following steps: receiving the voice control command by the digital television terminal, and analyzing the corresponding fault detection command according to the voice control command; starting a fault diction program, and detecting the fault according to the fault detection command; if it detects that the digital television terminal is abnormal, outputting the voice prompt on the abnormity of the digital television terminal and generating the abnormal state information; and generating and / or acquiring the corresponding fault correcting program from the home terminal and / or remote server according to the abnormal state information. The fault of the digital television terminal can be detected and corrected intelligently according to the voice control command, so that the maintenance time and labor are saved.

Description

technical field [0001] The invention relates to the field of fault detection, in particular to a method and device for voice intelligent processing of digital TV terminal faults. Background technique [0002] With the improvement of people's living standards, digital TV terminals, such as set-top boxes, have become the daily necessities of every household. With the progress of science and technology and the needs of society, its functions gradually increase, and the increase of functions will inevitably increase the probability of failure of the set-top box. In addition, increased penetration has led to an increase in the number of failed set-top boxes. In the prior art, due to the lack of understanding of the failure types of the digital TV terminal by the user, when any problem occurs in the digital TV terminal, the maintenance personnel are directly called to notify the maintenance personnel to carry out door-to-door maintenance or send the set-top box back to the manufa...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04N21/458H04N21/443
Inventor 李文
Owner SHENZHEN COSHIP ELECTRONICS CO LTD
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