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Method and apparatus for displaying user account information in game

A technology of user account and account information, applied in special data processing applications, instruments, electrical digital data processing, etc., can solve the problem of destroying the user's personal experience, and achieve the effect of avoiding service infeasibility and other mistakes

Inactive Publication Date: 2012-10-17
上海盛展网络科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This method of manual recording not only cannot avoid information recording errors, but also destroys the user's personal experience when accessing the service system for the first time

Method used

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  • Method and apparatus for displaying user account information in game
  • Method and apparatus for displaying user account information in game

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0027] Such as figure 1 As shown, the method for displaying user account information in the game of the present invention includes the following steps:

[0028] In the first step, the user requests the service;

[0029] The user logs in to the game, clicks the function button of the voice service request set in the game, and requests customer service;

[0030] The second step is to generate virtual code;

[0031] After receiving the service request signal sent by the user, the customer service system connects to the service through the voice server, and the voice call connection is successful;

[0032] The user enters account information to generate a virtual code; the information contained in the virtual code is the account information of the user logging in to the game; the information of the user account includes the user's game account, game area, server, role name, and whether the current account is bound. Security products (mobile phones, mailboxes, security cards and...

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PUM

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Abstract

The invention discloses a method for displaying user account information in a game. The method comprises the following steps: step one, making a request for a service by a user; step two, generating a virtual code; step three, carrying out processing on the virtual code by a voice server; and step four, outputting searched user account information as information that can be identified by a service system terminal by an information processing module and simultaneously displaying the information on a working interface of a voice system terminal of customer service serving the user. According to the invention, after the user access the service system, in-game account information of the user making a request for the service can be displayed at the terminal interface of the customer service, thereby avoiding occurrences of service infeasibility and other errors due to wrong recording of the account information. In addition, the invention also discloses an apparatus for displaying user account information in a game.

Description

technical field [0001] The invention relates to a method for displaying user account information in a game. The invention also relates to a device for displaying user account information in a game. Background technique [0002] At present, the online game market has grown, and the special consumer group of "online players" is also growing. In the service for consumer groups such as "Internet players", whether it is an online service system or a call center, etc., the user's account information in the game is manually recorded. When the user visits the service system for the second time, the customer The account information and other content of the service system can be displayed on the terminal customer service work interface of the service system. This method of manual recording not only cannot avoid information recording errors, but also destroys the user's personal experience when accessing the service system for the first time. Contents of the invention [0003] The...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/06G06F17/30
Inventor 刘念李瑞萌邹玥
Owner 上海盛展网络科技有限公司
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