User information inquiring, paying and business transacting method and system of electric power system

Abstract

The invention relates to user information inquiring, paying and business transacting method of an electric power system. The user information inquiring, paying and business transacting method comprises a user information inquiring and paying method, which comprises the following steps: initiating an inquiring flow path, and connecting a user side with the electric power system; inputting user information to inquire the electric power changes of a current month, and obtaining a paying list; initiating a paying flow path, and connecting the user side with a union-pay system; paying the electric power changes through a POS (point of sale) machine, and obtaining a paying receipt through the union-pay system; and connecting the electric power system with the union-pay system, and canceling from an account in the electric power system through paying information by using the union-pay system, so as to complete payment. The user information inquiring, paying and business transacting method further comprises a business transacting method, which comprises the following steps: initiating a business transacting flow path, and selecting the type and the detail of a business needed to be transacted; displaying a form needed to be filled, and prompting needed relevant data; printing the form, prompting to take out the form, and displaying form filling detailed rules; filling the from and scanning the data; filling a displayed acceptance number in the form, and putting the form in a recovery position; and uniformly withdrawing the form and transacting the business. The user information inquiring, paying and business transacting method is strong is operability and high in safety and reliability, and the communication between the electric power system and a user is effectively enhanced.

Description

technical field [0001] The invention belongs to the technical field of a system including one or more remote stations and a central processing unit for coordinated operation, and particularly relates to a method of helping customers complete information inquiry, payment and business processing operations by themselves through interaction with the power system and the UnionPay system, and at the same time The staff of the power system can also speed up the processing speed of various businesses. The power system user information inquiry payment and business handling method and system. Background technique [0002] This year, the multi-media touch screen power consumption information query system has been widely used in the province's power system due to its advantages of easy to use, durable, beautiful, fast response, space saving, expandable and adaptable. It greatly simplifies the inquiry process of power users for relevant power consumption information, and reduces the bur...

AI Technical Summary

Problems solved by technology

[0005] The technical problem solved by the present invention is that in the prior art, the service time of the power supply business hall is relatively short, and the service cannot be provided at night, so that the user cannot query the required user information at night and cannot quickly and quickly provide the service when necessary. It is necessary to go to the business hall to apply for business at a time. At the same time, users do not know much about the details of bank deduction, the transparency is not high enough, and they need to go to relevant outlets to pay. The process cannot be very familiar, which is quite inconvenient. Provides an optimized power system user information query payment and business processing method and system

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