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Self-service check-in management system and method for hotels

A management system and hotel technology, applied in the direction of individual input/output registers, time registers, data processing applications, etc., can solve the problem of failure to realize the function of self-service check-in, the inability of guests to experience the feeling of being at home, and the damage of guest check-in experience To achieve the effect of shortening the investment recovery period, simplifying check-in procedures, and reducing business risks

Inactive Publication Date: 2011-01-26
无锡蝶尚酒店管理有限公司
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  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At present, the domestic hotel industry still stays in the manual operation stage when handling guest check-in procedures, that is, through the wine management system of each hotel, the front desk operators manually enter relevant information such as guests and accounts to complete the guest check-in procedures. Handling, this method is time-consuming and laborious, and it also damages the guest's feeling of staying in the hotel, and it can never make the guest feel at home when checking in the hotel
[0003] With the advancement of science and technology, especially the rapid development of information technology, various industries have launched self-service business handling equipment, such as self-service teller machines in the banking industry, self-check-in equipment in airports, etc., but there is no complete meaning in the domestic hotel industry. Even if some hotels claim to provide self-service check-in service, it is only a simple room selection function, and does not realize the self-service check-in function in a complete sense.

Method used

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  • Self-service check-in management system and method for hotels
  • Self-service check-in management system and method for hotels

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specific Embodiment approach

[0045] Specific implementation (add other possible implementations)

[0046] As shown in Figure 1, the hotel self check-in registration management system and method adopts the following steps:

[0047] 1) The member verifies the identity of the member through the self-check-in registration device ID card reader and confirms the corresponding member card number;

[0048] To use the self-check-in registration system, the guest must first become a company member, and the relevant information of the guest has been entered in the company member system (member's ID number is required). The self-service check-in system will find the corresponding member information according to the ID number read by the ID card reader, and obtain the corresponding membership card number;

[0049] 2) The self-check-in registration equipment turns on the camera equipment to obtain the real-time image of the member, and transmits the member's ID card information to the front desk of the branch through the netwo...

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Abstract

The invention relates to a self-service check-in management system and method for hotels, which can simplify the check-in procedure, shortens the investment recovery period of the hotels, reduces the operating risk, reduces service staff of a main station, and reduces the operating cost of the hotels. In the process that the system imports the application, the identity authentication of a guest, settlement of articles consumed by the guest and check-out are relatively processed, and the measures basically meet the requirements of the public security sector for hotel management.

Description

Technical field [0001] The invention relates to a hotel check-in management system and method. Background technique [0002] At present, the domestic hotel industry still stays in the manual operation stage when checking in guests, that is, through the wine management system of each hotel, through the front desk operators manually input guest, accounting and other relevant information to complete the guest check-in procedure This method is time-consuming and laborious, and it hurts the guest’s feeling of staying in. It has never made the guest feel at home when staying in the hotel. [0003] With the advancement of science and technology, especially the rapid development of information technology, various industries have introduced self-service business processing equipment, such as self-service teller machines in the banking industry, self-service check-in equipment in airports, etc., but the domestic hotel industry has not yet shown complete significance. The hotel self-check-in...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00G07C9/00G06Q50/12
Inventor 刘艳伟
Owner 无锡蝶尚酒店管理有限公司
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