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Customer consumption analysis system

An analysis system and customer technology, which is applied in the field of analysis system and customer consumption analysis system, can solve the problems of customer churn and return rate, inability to deeply and effectively analyze end customer consumption needs, potential needs, activity needs, etc., so as to improve the competitiveness of enterprises Effect

Inactive Publication Date: 2010-12-29
MICROANALYSIS TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the process of realizing the present invention, the inventor found that there are at least the following problems in the prior art: due to the influence of personal factors such as salesperson's experience, qualifications, and coping skills in the sales process, it is impossible to deeply and effectively analyze the consumption needs, potential needs, and activities of end customers. Demand, which can easily lead to customer loss or low return rate

Method used

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Embodiment Construction

[0023] The present invention will be described in detail below with reference to the accompanying drawings and in combination with embodiments.

[0024] like figure 1 As shown, it is a schematic structural diagram of the customer consumption analysis system according to the present invention. The customer consumption analysis system includes: a terminal 10 , a server 20 , a database 21 and a processor 22 . The terminal 10 can be a personal computer, a personal digital assistant (PDA), etc., and needs to be connected to a network in order to connect with the server 20 so that data can be transmitted and received between the terminal 10 and the server 20 . Therefore, the terminal 10 can be used to input customer data and product data corresponding to the customer data, and transmit the customer data and the product data to the server 20 . The customer data and commodity data 30 transmitted from the terminal 10 are usually at least one or more items.

[0025] The server 20 and...

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Abstract

The invention provides a customer consumption analysis system which comprises a terminal, a server side, a database and a processor, wherein the terminal inputs and transmits at least one customer data and at least one commodity data corresponding to the customer data; the server side is connected with the terminal for receiving the customer data and the commodity data; the database is arranged in the server side for storing the customer data and the commodity data; and the processor is arranged in the server side and connected with the database as well as can generate feedback information according to the customer data and the commodity data in the database and transmit the feedback information to the terminal. By adopting the customer consumption analysis system and a method thereof, the invention overcomes the problem of lost customer or low turn rate easily caused by the fact that consumption demand, potential demand and activity demand of terminal customers can not be deeply and effectively analyzed due to influence of experience, qualification, coping skills and other personal factors of salesmen during the selling process, thus further reaching the effect of improving enterprise competitiveness.

Description

technical field [0001] The present invention relates to the field of analysis systems, in particular, to the field of customer consumption analysis systems. Background technique [0002] At present, usually small retail stores, special counters and other sales bases need to sell a wide variety of products. For the industry, they have traditional sales management systems and enterprise resource planning, which usually only control the purchase, sale, inventory and financial statements of products. [0003] In the process of realizing the present invention, the inventor found that there are at least the following problems in the prior art: due to the influence of personal factors such as salesperson's experience, qualifications, and coping skills in the sales process, it is impossible to deeply and effectively analyze the consumption needs, potential needs, and activities of end customers. demand, which can easily lead to customer loss or low return rate. Contents of the inv...

Claims

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Application Information

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IPC IPC(8): G06Q30/00
Inventor 何金原
Owner MICROANALYSIS TECH
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