Intelligent queuing method and system for hospitals

Abstract

The invention discloses an intelligent queuing method and an intelligent queuing system for hospitals, and relates to the field of medical digit. The method makes new designs on determination of the time for appointed registration, and a queuing strategy for appointed registration patients, temporary registration patients and priority diagnosis patients, simultaneously adopts scientific queuing strategies such as the absolute priority of the appointed registration in the appointed time period, the diagnosis of the temporary registration patients / priority diagnosis patients in an idle time tr according to the sequence of a queue, the arrangement of the appointed registration patients outside the appointed time period as the temporary registration patients in the queue, and the like, and effectively and reasonably solves the diagnosis priority problem of the appointed registration patients, the temporary registration patients and the priority diagnosis patients; and the intelligent queuing system for the hospitals adopting the queuing method realizes the intellectualization and automation of the queuing, effectively solves the problem of adverse effect on the queuing caused by artificial subjective factors, and makes the queuing in the hospitals more scientific, reasonable and humanized.

Description

Technical field: [0001] The invention relates to the field of digital medical treatment, in particular to a hospital intelligent queuing method and system. Background technique: [0002] In order to avoid a large number of patients crowding in the hospital and waiting in line, most hospitals have opened an appointment waiting service at present. Waiting for a doctor through telephone, mobile communication network, Internet, digital TV and other channels has brought unprecedented convenience for people waiting for a doctor. With appointment waiting, people realize the dream of waiting for a specific doctor at a certain time without leaving home. [0003] A common method of waiting for an appointment is to first determine the average diagnosis time of each doctor, and then formulate an appointment waiting timetable for each doctor based on the average diagnosis time. Since there is an error between the doctor's actual diagnosis time and the average diagnosis time, and if the...

AI Technical Summary

Problems solved by technology

The method of nurses placing priority waiting patients by themselves can certainly solve the problem of seeing a doctor for some patients who urgently need to see a doctor, but due to the excessive subjectivity of nurses or improper control of the number of priority patients, it is easy to cause other patients to keep delaying and cause their hospitalization. Dissatisfaction, causing unnecessary conflict

Throughout the hospitals, there is still a lack of a way to effectively guarantee the priority of appointment waiting patients within the appointment time, and at the same time reasonably arrange temporary visiting patients and priority waiting patients, and reduce the adverse impact of human subjectivity on queuing to a minimum. Lowest Queuing Method and System

Images