Intelligent ordering system and its method

Abstract

The invention discloses an intelligent dish ordering system which mainly consists of a host frame, an extension machine, an electronic menu and a wrist watch receiver, wherein the host machine is arranged on a reception desk or in a manager room, the extension machine is arranged in a kitchen, the host machine and the extension machine transmit data through a cable, wireless signal transmitting and receiving devices are arranged in the host machine, the electronic menu and the wrist watch and data is transmitted between the electronic menu and the host machine as well as between the wrist watch and the host machine through wireless signals. The invention can control the whole process of dish ordering and enables a chef or the chief of chefs to enquiry the progress of a dish according to table number, dish category and fabrication chef in the extension machine at any time. The restaurant manager can enquiry in the host machine the dinning situation in the restaurant, the storage and the historic log at any time for easy site management and overall planning. Compared with the prior art, the invention can control the whole process of dish ordering with convenient use and more practicability.

Description

technical field [0001] The invention relates to a system in the field of computer application technology, in particular to an intelligent electronic ordering system capable of controlling the internal ordering process of a hotel or restaurant and a method thereof. Background technique [0002] At present, the operation and management mode of most catering enterprises basically follows the traditional method, that is, relying on manual processing of customer inquiries, waiters to place orders, and sending the handwritten stubs of the ordered menus to the kitchen; all units in the kitchen make menus according to the menus written by the waiters Dishes, finally, the food runners and waiters will deliver the completed dishes to the customers, and feedback the customers' opinions to the kitchen or the manager. The waiters will follow up the progress of all the dishes that they are responsible for the customers, and the waiters will help the customers to handle a series of checkout...

AI Technical Summary

Problems solved by technology

[0003] 1. It is a waste of manpower to order food. One waiter can only order food for one customer at the same time. If the electronic menu is used, the waiter only needs to give the electronic menu to the customer, and the customer can order by himself. One waiter can order food for multiple customers at the same time

[0004] 2. The dishes that hotels or restaurants can provide are changing every day, and the menu cannot be changed accordingly. There are often dishes that customers order according to the menu, but the hotel or restaurant cannot provide them due to insufficient materials.

[0005] 3. Because the menu is not updated in time with pictures, some new dishes are served by waiters who do not know what the content is, resulting in wrong dishes

[0006] 4. When there are many customers, due to the problem of manpower, it is impossible to place orders for the kitchen at the same time. As a result, many of the same dishes are placed at different times, and the kitchen cannot prepare them together. Batch production affects efficiency and delays customers' time

[0007] 5. It is impossible to provide complete and accurate information for chefs and purchases, so that chefs can arrange spare time preparations and purchase plans

[0008] 6. The waiter and the restaurant manager don't know the specific time of the empty wait after the customer orders the food until the first dish is served. It is often when the customer complains that the customer has been kept waiting for a long time.

[0009] 7. It is difficult for hotels or restaurants to accurately count customer preferences, and use this as a basis to introduce new ones

[0015] After searching, it is found that there is a published application number of 200610026096.4 Chinese invention patent, which discloses an ordering system that allows customers to order dishes more conveniently, but it cannot control the ordering process of the entire restaurant, so it cannot Really improve the operating efficiency of restaurants and reduce operating costs

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