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Adaptable retail pricing environment and electronic exchange, delivering customized brand switching rewards and discounts

a retail pricing environment and electronic exchange technology, applied in the field of providing individualized discounted customer pricing, can solve the problems of not selling very well of snack items and the way in which known loyalty programs are not tailored to individual customer needs

Inactive Publication Date: 2011-12-01
SAFEWAY INC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

"The present patent describes a system that generates offers and rewards for customers based on their profile and the data associated with a retailer's loyalty program. The system selects a brand of the customer's choice and determines the amount they spend on that brand. It then determines the likelihood of the customer purchasing that brand and allocates offers accordingly. The offers can include a loyalty adjustment that changes the price point of the brand. The system can also include a point of sale device to transmit the purchase notification to the server. Overall, the system provides a personalized experience for customers and increases the retailer's sales."

Problems solved by technology

As an example, a retailer may determine that a particular snack item is not selling very well.
Known loyalty programs are not tailored to individual customer needs, interests, and habits.

Method used

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  • Adaptable retail pricing environment and electronic exchange, delivering customized brand switching rewards and discounts
  • Adaptable retail pricing environment and electronic exchange, delivering customized brand switching rewards and discounts
  • Adaptable retail pricing environment and electronic exchange, delivering customized brand switching rewards and discounts

Examples

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Embodiment Construction

[0092]The terminology “retailer” as used herein refers to a business involved in the sale of consumer items, industrial goods, or services to the public. A “consumer packaged good” (hereinafter “CPG”) as used herein includes any consumer item prepared and packaged by a manufacturer and made available for purchase by the retailer. A “CPG manufacturer” as used herein includes any manufacturer of a consumer packaged good. A “CPG partner” as used herein includes any CPG manufacturer having a business and / or contractual relationship with the retailer.

[0093]In exemplary embodiments, a customized offer includes one or more discounts and / or one or more rewards. A “discount” as used herein specifies a reduction in a general market price point of an item, or a set of items. A “reward” as used herein indicates providing value to a customer such as a free item(s), discounted price, coupon(s), targeted service(s) and targeted information. Additionally, a “coupon” as used herein specifies a reduc...

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PUM

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Abstract

An individualized discount and reward server including one or more linked databases to store customer data associated with a loyalty program of a retailer, where the customer data including at least one retailer account and purchase history associated with a customer. The server further includes a processor to select a brand associated with an allocation category and determine an amount the customer spends on the allocation category. The processor determines a likelihood of brand switching indicating a likelihood of the customer purchasing the selected brand according to the purchase history associated with the customer. The processor also allocates one or more brand switching offers for the selected brand to the at least one retailer account associated with the customer for the selected brand based on at least the amount the customer spends on the allocation category and the likelihood of brand switching.

Description

CROSS-REFERENCE TO RELATED APPLICATIONS[0001]This application claims the benefit under 35 U.S.C. §119(e) of the earlier filing date of U.S. Provisional application No. 61 / 282,742 entitled “A Personalized Pricing System & Associated Methodology of Delivering Customized Shopper Rewards and Discounts” filed Mar. 25, 2010, the entirety of which is incorporated herein by reference.BACKGROUND[0002]The present advancements relate to a system, apparatus, and associated methodologies for providing individualized discounted customer pricing.[0003]Loyalty programs are known to provide participating customers of a given retailer, such as a department or grocery store, with discounts on retail goods and / or services. Retailers may use these loyalty programs to monitor items that the retailer's customer base is purchasing or not purchasing, and provide an incentive and / or discount for a particular item. As an example, a retailer may determine that a particular snack item is not selling very well. ...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): G06Q30/00
CPCG06Q30/02G06Q30/0224G06Q30/0222G06Q30/0201
Inventor THOMAS, DAVID EDWARDQUINN, JONATHAN G.MINASI, MICHAEL ROBERTMARIAN, MICHELLEAAMIR, MIR MOHAMMADPATTISON, TAMARA RUTH
Owner SAFEWAY INC
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