Identity-based conferencing systems and methods

Abstract

Described in this paper are systems and methods of providing conferencing services where a conference participant is identified by the conferencing system when calling into the system. The system and methods focus on individual users instead of groups of participants. Instead of using a conference identity as the driver, embodiments herein invoke a user identity, and services are personalized for each user. The user has far fewer codes to juggle and all participants enjoy a quicker, richer, and more secure experience.

Description

BACKGROUND[0001]1. Field of the Invention[0002]This invention relates generally to conferencing and more particularly to systems and methods of audio teleconferencing. Even more particularly, embodiments according to the present invention relate to audio conferencing via telephone and computer, using the traditional plain old telephone system (POTS) and / or Internet-based connections.[0003]2. Background[0004]Conference calling has been offered as a telecommunications service for some time. As prices have dropped it has become increasingly popular and is now used by businesses and some consumers on a regular basis for local, national, and global virtual meetings. Participants typically dial into a conference “bridge”—a specialized system either within the telephone network or connected to it. Modern bridges can support large numbers of callers segregated into multiple conferences. The participants enter digits via the telephone dial pad to identify the conference they wish to join. On...

AI Technical Summary

Benefits of technology

"The present invention provides methods and a system for conferencing among multiple participants. The system focuses on individual participants and their data items, such as email addresses or telephone numbers, to identify them. The system receives a call from a prospective conference participant and determines the caller identifier. The identifier is compared to the data items in each user identity to identify the participant. The system selects one or more conferences in which the participant is invited to participate and provides information about each conference, such as the conference identifier and start time. The technical effects of the invention include improved individualization and a more efficient and secure conference experience."

Problems solved by technology

Earlier conferencing systems also often used call bridging hardware of limited capacity.

Codes are often misplaced, forgotten, or entered incorrectly, and individuals that participate in several conferences per day or week are routinely frustrated trying to manage the information specific to each conference.

In addition to the conferencing system being incorporated within a carrier's network, the conferencing invention described in the '320 patent has no knowledge of the conference schedule and does not reconcile calls from participants invited to several different conferences.

Similarly to Cornell et al., it does not provide for reconciliation of participants invited to participate in a plurality of conference calls that overlap or occur concurrently.

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